Design Engineer

Incident.io Design Engineer

Incident.io is the leading all-in-one platform for incident management. From small bugs to major outages, incident.io helps teams respond fast, reduce downtime, and improve every time something goes wrong.

Since launching in 2021, we've helped 800 companies—including Netflix, Airbnb and Block—resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product and Support use incident.io to fix things faster.

We're a small team that cares deeply about pragmatism, quality, magic, and pace. We've raised $100M from Index Ventures, Insight Partners and Point Nine, alongside many angel investors who are founders and executives of world-class companies.

What You'll Be Doing:

• Identifying the most impactful UX and UI improvements, and working with product and engineering to make them a reality.
• Collaborating with customers and internal teams to understand pain points and opportunities to make our product more intuitive, delightful, and efficient.
• Taking end-to-end ownership of features and flows – from early sketches and prototypes through to implementation and release.
• Bringing a strong visual and interaction design perspective to engineering discussions, and helping shape our design system and component library.
• Iterating quickly, balancing craft and speed to deliver improvements that make a real difference for our users.

What You Need To Be Successful:

• Experience designing and implementing high-quality user interfaces for web applications, with a strong portfolio showcasing your work.
• Proficiency with modern frontend frameworks, ideally React, with the ability to turn design concepts into production-ready code.
• A strong understanding of design principles, UX best practices, and accessibility standards.
• Comfortable working across the design–engineering spectrum, from Figma to code editor.
• Collaborative, customer-focused mindset with the ability to translate feedback into actionable improvements.
• Experience working with design systems, and an eye for detail in typography, spacing, and component states.

What We Offer:

We're building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.

• Market leading private medical insurance
• Generous parental leave
• First Friday of the month off
• Generous annual leave/PTO allowance
• Competitive salary and equity
• Remote working and personal development budget
• Enhanced pension/401k