Senior Engineering Manager
We're seeking a Senior Engineering Manager to lead Spend into its next era of scale, innovation, and impact. You will define and drive the engineering vision, build and inspire a high-performing team, and deliver meaningful customer engagement experiences alongside robust, scalable partner APIs. Working closely with product and cross-functional leaders, you'll raise the bar for engineering excellence, influence how we operate at scale, and play a key role in shaping the future of both our customer and partner ecosystems.
Hybrid. This role is based in our New York or San Francisco offices, with 2–3 in-office days per week as required by your manager. Preference for NY or SF office hubs for closer collaboration with engineering leadership.
What You'll Do
- Set and execute the technical and organizational strategy for Spend Engineering, balancing latency, feature velocity, and risk controls.
- Collaborate across cross-functional partners (Product, Risk, Fraud, Data, Compliance) to define goals, sequencing, and tradeoffs.
- Own delivery and operations of mission-critical authorization and transaction processing services, with aggressive SLOs, comprehensive runbooks, and high-quality on-call practices.
- Evolve monitoring and alerting around business outcomes like approval rates, decline reasons, latency distribution, and network compliance metrics.
- Lead architecture to support real-time spending controls, merchant enrichment, multi-product authorization logic, and network integrations as we scale.
- Lead and develop a diverse and talented team of engineers across a spectrum of seniority.
What We Look For
- 10+ years of software engineering experience, including 4+ years managing fullstack teams operating 24x7 services.
- Strong systems architecture skills across distributed systems, low-latency design, idempotency, and exactly-once processing semantics.
- Proven track record improving reliability, latency, and on-call effectiveness in high-stakes, real-time domains.
- Clear, direct communication; ability to align cross-functional stakeholders and lead through ambiguity.
- Nice to haves: Experience building and operating card authorization, transaction processing, or payment switching systems at scale, with strong knowledge of ISO 8583, card network rules, and authorization flows, as well as hands-on exposure to Visa/Mastercard network integrations, fraud and risk decisioning systems, spend controls and limits engines, regulated environments, or large-scale platform refactors.
Technologies We Use
- Go (Golang) or JVM languages, TypeScript
- PostgreSQL, Redis
- Kafka or similar event-streaming platforms, Temporal (workflow orchestration)
- AWS, Kubernetes, Terraform
- Modern observability stacks (metrics, logs, tracing)
Perks & Benefits
- Competitive compensation and equity packages
- Leading configured work computers of your choice
- Flexible paid time off
- Fully covered, high-quality healthcare, including fully covered dependent coverage
- Additional health coverage includes access to One Medical and the option to enroll in an FSA
- 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
- Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let's move the world forward, together.