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Customer Service Executive
Serve as the primary contact to resolve customer issues professionally and efficiently
Dubai
Entry Level
1 week ago
IMCD
A global leader in the sales, marketing, and distribution of specialty chemicals and ingredients for various industries.
3 Similar Jobs at IMCD
Customer Service Executive
IMCD Middle East is looking for an experienced Customer Service Executive to join our team in the UAE.
The successful candidate will act as a primary point of contact, ensuring all customer queries and concerns are addressed efficiently and professionally.
The Position Is Responsible For:
- Improving customer service procedures, policies and standards
- Communicating courteously with customers
- Investigating and solving customers' problems
- Preparing purchase orders and following up on deliveries and documents
- Interacting with clients and building relationships
- Entering sales orders and creating invoices
- Liaising with third party suppliers for outbound and inbound shipments
- Keeping accurate records
- Ensuring all ISO Standards are applied and maintained
Work Experience:
Experience in customer service is essential, preferably within a similar industry.
Primary Job Location:
Dubai, UAE
Travel:
Minimal Travel
IMCD Offers:
- Competitive total compensation package at market rate comprised of base salary and variable elements
- IMCD is an equal opportunity employer
About IMCD
A global leader in the sales, marketing, and distribution of specialty chemicals and ingredients for various industries.