Senior Territory Account Manager – Clinical & Academic (central UK)

Senior Territory Account Manager – Clinical & Academic (Central UK)

Field-based role covering central UK, please note you must be based in commutable distance to Birmingham, with regular travel to Oxford and Southampton.

As Senior Territory Account Manager here at Illumina in the UK central region, you will play a pivotal role in driving the adoption of our sequencing technologies within clinical settings. Working closely with regional hospitals, pathology labs, and diagnostic partners, you will help integrate genomics into routine workflow, transforming patient care through earlier detection, more precise treatment decisions, and improved outcomes. This is a field-based role requiring strong presence in front of customers and a genuine passion for building relationships in the clinical environment.

Illumina's employee benefits are industry-leading and include flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more!

Why You

You are a commercially driven professional with a solid understanding of genomics and molecular diagnostics. You thrive on building long-term partnerships and navigating complex hospital procurement processes, tenders, and validation steps. Your ability to translate advanced technologies into clear clinical value makes you a trusted advisor to clinicians and decision-makers. Experience in the UK healthcare or diagnostics sector is essential, ideally with regional hospitals or clinical laboratories as well as academic institutions. Ideally, you will have working knowledge of NGS.

Strategic Account Development

• Build and expand long-term relationships with hospitals, clinical labs, and diagnostic partners across Birmingham, Oxford, and Southampton
• Identify opportunities in Oncology, Reproductive Health, infectious disease, and broader diagnostic workflows

Sales Execution

• Manage the full sales cycle from opportunity identification to negotiation and closing
• Working through KOLs
• Maintain accurate forecasting, CRM updates, and territory plans

Customer Engagement

• Deliver tailored presentations that articulate clinical value and economic impact
• Understand customer decision-making processes, budgeting cycles, and adoption barriers

Cross-functional Collaboration

• Work closely with Sales Specialists, Field Application Scientists, Marketing, and other teams to ensure successful implementations
• Translate customer needs into actionable internal strategies

Market Expertise

• Stay informed on NHS procurement processes, tenders, and regulatory frameworks
• Leverage genomics expertise to guide customers through technical and strategic decisions

Experience / Education

• Degree in Life Sciences (BA/BSc or MSc/PhD preferred)

• Strong commercial experience in healthcare or diagnostics, ideally within UK hospitals or clinical labs

• Solid understanding of molecular biology and genomics; NGS experience is highly advantageous
• Proven ability to manage complex accounts and multiple stakeholders

What Can You Expect

Our team members are bright, energetic, and dedicated—they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program. We view it as a smart investment in our people, one that recognizes the tremendous value they bring to our business every day. At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.