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Billing Consultant - Worksite Insurance Services - Remote Eligible
Manage complex billing escalations for worksite insurance products and improve billing processes
Remote
Junior
yesterday
illumifin Corporation
A provider of modern, cloud-native insurance administration platforms designed to transform the life insurance and annuity industry.
1 Similar Job at illumifin Corporation
Join The Nation's Leading Administrator Of Insurance Services
This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative.
We are the kind of employer you deserve.
Illumifin is a leading provider of business process outsourcing for the insurance industry, managing policies for the nation's largest insurers. We also provide clients with unique risk management insight built upon our proprietary databases.
Primary Responsibilities
- Serve as a technical billing expert on escalated billing items for worksite products such as Group Whole Life, Universal Life and accident and critical illness coverage
- Provide excellent customer service to insurance producers, clients and business operations
- Conduct billing research and analysis and proactively communicate findings
- Full ownership of premium management and complex billing to include:
- Responsible for past due premium suspense and clearing funds timely
- Payment collections and customer updates
- Assist with projects and partner with business to ensure solutions and areas for improvement
- Develop recommendations and implement processes for continuous improvement
- Participate in complex billing related escalation calls
- Fully understand operational and regulatory objectives to ensure compliance and service levels
- Perform special projects at request by leadership
- Act with a sense of urgency and take ownership of each customer interaction
- Works within various systems to research, record and process work
- All other duties as assigned
About illumifin Corporation
A provider of modern, cloud-native insurance administration platforms designed to transform the life insurance and annuity industry.