Zoom Contact Center Sales Specialist

Talented Individual Verticals Account Executive

We are seeking a talented individual Verticals Account Executive with specialized experience in Contact Center sales. Understands the industry standards and has the ability to partner with direct sales account executives to prospect new opportunities and increase sales funnel. Primary goal is to partner with sales Account Executives to upsell current customers and assist in closing potential customers. Drive, build, and manage pipelines for the assigned territory.

About the Team The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

Responsibilities

• Qualifying leads and perform needs assessment, engaging technical resources
• Creating, delivering, and managing client presentations, proposals, and coordinate quarterly business reviews
• Utilizing solution-selling and value-selling techniques to effectively guide sales processes to close
• Developing and maintaining business within existing accounts, managing large, complex sales situations and sales campaigns
• Partnering with sales Account Executives to upsell current customers and assist in closing potential customers
• Developing go to market co-sell strategy (internal Zoom, alliance partner & channel partners)
• Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions

What We're Looking For

• Experience (5+ yrs) Contact Center Sales Experience
• Able to lead and manage complex sales cycles from start to finish
• Experience working within Healthcare, Public Sector, and/or Higher Education accounts
• Experience leading others with product/services training; demo and sales guides; learning and training materials
• Experience utilizing Customer Relationship Management (CRM) tool
• Able to travel as needed

Salary Range or On Target Earnings: Minimum: $174,500.00 Maximum: $389,400.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus, and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar.

Anticipated Position Close Date: 09/07/25

Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.