Vending Operations CLERK (OA)

Vending Operations Clerk (OA)

Location: United States-Illinois-Great Lakes

Job Summary: Performs a variety of clerical and administrative duties which involve preparing statistical and financial data, maintaining reports and managing data entry for Vending and Micro Markets.

Duties and Responsibilities:

• Receives various cash reports from Vending Operations Workers.
• Reconciles cash reporting form with cash office reports.
• Reviews to ensure credit card sales have uploaded and manually inputs to correct errors.
• Ensures contracted vendors submit reconciliation forms monthly and inputs data into VMS system.
• Runs reports to ensure the contractor information is balanced.
• Review vendor invoices to ensure that product cost match product cost in VMS system.
• Prepares Monthly Vending Machine Micro Market Reports to include gross profit report month end inventory and Journal Entries etc.
• Processes Lawson requisitions and is the Purchase card holders.
• Receives equipment purchases in Lawson and is responsible for updating the VMS system with the fixed asset number.
• Enters in information into the VMS system to include Micro Market Contracted vendors and vending data.
• Manages customer service calls emails dealing with broken machines.
• Determines the identity of the caller and records pertinent information that is inputted into the VMS system and relayed to the appropriate associates.
• For contractor owned machines notifies contractors of problems logs the trouble call in the VMS system and follows up with the contractor that is has been resolved.
• Provides information in response to operation inquiries to appropriate officials and solves minor problems.
• Prepares documentation for commission reports to ensure payments to commands based on MOA perimeters.
• Maintains refund claims for contracted and NEX owned machines to ensure they are properly logged in the VMS system and reimbursements are received from contracted vendors.
• May be required to assist in the warehouse and with receiving functions should the business need arise.
• Order office supplies for vending associates within the vending department.
• Maintains payroll and time cards for associates.
• Maintains Sub-Custody Change Fund documents from Cash Office.
• Maintains records of all NEXCOM Notices Instructions SOPs etc.
• Works under the general supervision of a designated supervisor.
• Work is performed independently and within the framework of established policies procedures and guides and is reviewed for accuracy neatness and adequacy.
• Refers unusual problems to supervisor for resolution.
• Is required to maintain a level of confidentiality.
• Performs other related duties as assigned.

Qualifications:

• General Experience: 1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position.
• Specialized Experience: 1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position.
• Substitution of Education for Experience: 1 2 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized.