Technical Sales Representative

Technical Sales Representative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is hiring a Technical Sales Representative to support our HYPACK brand by driving growth across the dredging, hydrographic, and geophysics markets.

The HYPACK Technical Sales position combines technical expertise with a strong sales mindset, focusing on identifying new customers, building lasting relationships, and ensuring continued revenue growth. The ideal candidate will bring in-depth knowledge of HYPACK solutions along with the right attitude for teamwork and cross-department collaboration. They will be proactive in pursuing opportunities, comfortable presenting forecasts and reports, and disciplined in submitting timely documentation. The role requires frequent travel across North America (20–50%) and occasional international travel to meet customers, attend events, and represent HYPACK. Individual responsibility may include a defined geographic region or a specific set of products within the HYPACK portfolio, depending on business needs. This is a hands-on role for someone who is motivated, resourceful, and eager to contribute to both individual and team success, while supporting the company's broader strategic initiatives.

Responsibilities:

• Sell HYPACK products (Hydrographic, Geophysics and Environmental Solutions as well as dredge solution including our new product HYLINK and the coming HYPACK X), custom software development, on-site support, training, maintenance plan subscriptions, and related equipment for complete installations.
• Act as a technical expert for customer inquiries: research specifications and requirements to provide tailored solutions.
• Prepare and conduct technical sales briefings, demonstrations, and presentations for customers and company stakeholders.
• Develop proposals, technical specifications, pricing considerations, and contract requirements.
• Deliver accurate sales forecasts and pipeline reports.
• Collaborate with customers to identify new applications and improvements, building strong reference cases and success stories for events and tradeshows.
• Work on white papers, articles and presentations that explain the application of the software and highlight its features.
• Drive direct sales efforts, including: engaging new prospects through face-to-face and remote interactions, expanding relationships with existing customers via cross-sell, upsell, and repeat sales, delivering tailored demonstrations, technical training, webinars, and seminars, creating mid- to long-term sales plans with strategies to protect, grow, and diversify accounts.

Technical Marketing:

• Conduct market research to identify customer priorities, competitor offerings, and emerging industry trends.
• Develop technical content and marketing collateral, including white papers, technical feature checklists, specifications, training videos, and blog posts.
• Support marketing campaigns by providing technical input for promotional materials, advertisements, website content, and industry tradeshows.
• Monitor online technical forums and customer feedback channels to evaluate reactions to product features and marketing messages.
• Contribute to product lifecycle management by gathering requirements and recommending enhancements.

Reporting & Collaboration:

• Provide timely reports on regional sales activities, forecasts, and business trips.
• Participate actively in company initiatives, team projects, and cross-department collaboration.
• Maintain accurate documentation to support sales processes and strategic planning.

Key Attributes for Success:

• Team-oriented: actively collaborates across departments, contributes to company initiatives, and supports colleagues to achieve shared goals.
• Sales-driven mindset: focused on identifying new customers, building strong relationships, and consistently driving revenue growth.
• Accountable communicator: skilled at preparing timely reports, forecasts, and documentation with accuracy and clarity.
• Proactive learner and problem-solver: able to adapt to customer needs and bring forward innovative ideas.
• Travel-ready: willing and eager to seek out opportunities in the field and represent HYPACK at customer sites, events, and tradeshows.

The estimated salary range for this position is $85,000 to $110,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.