Servicenow Deployment - senior Manager

Cloud Computing And Networking Team

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centers to optimize performance and minimize downtime. Those in cloud operations at PwC will focus on managing and optimizing cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognizing when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

As part of the Cloud Computing and Networking team you are expected to lead large-scale initiatives emphasizing the strategy, design, and development of cloud platforms. As a Senior Manager you are expected to guide transformational projects related to IT Architecture, Engineering, Operations, Security, and Digital adoption, maintaining operational excellence and client interaction.

Responsibilities:

• Lead large-scale initiatives emphasizing cloud platform strategy and design
• Guide transformational projects related to IT Architecture, Engineering, Operations, and Security
• Maintain operational excellence and top-tier client interaction
• Leverage influence and proficiency to deliver quality results
• Develop and implement digital adoption strategies
• Oversee the development of innovative cloud solutions
• Manage complex projects to achieve client success

What You Must Have:

• Bachelor's Degree in Computer and Information Science, Management Information Systems
• 7 years of experience

What Sets You Apart:

• Bachelor's degree OR 15+ years of experience managing infrastructure and data center integrations
• Leading large-scale cloud platform initiatives
• Proficiency in Cloud Management Platforms and Automation
• Managing transformational IT projects
• Applying DevOps strategies and tools
• Leading client-facing business development
• Developing and maintaining client relationships
• Designing dynamic large-scale cloud environments
• Accredited training in cloud container, storage, and database services

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage.

The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position.

PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.