Service Rep - Specialties - North Riverside - (bilingual Spanish)

Front Desk Service Representative at Loyola Medicine

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola! We offer medical/dental/vision benefits on your first day!! Competitive wages, great work atmosphere, 403(b) Employee Assistance Program, Employee Discounts, and Tuition Reimbursement.

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position:

Job Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education:

GED or High School level of education, required. Associate's degree, preferred.

Minimum Qualifications:

At least one (1) year of work history, required. Experience in general administration, business, healthcare, or a related field is highly preferred.

Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve. Loyola Medicine Core Values:

• Reverence: We honor the sacredness and dignity of every person.
• Commitment to Those Experiencing Poverty: We stand with and serve those who are poor, especially those most vulnerable.
• Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
• Justice: We foster right relationships to promote the common good, including sustainability of Earth.
• Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
• Integrity: We are faithful to who we say we are.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Compensation: Pay Range: $18.00-$24.44 per hour. Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Our commitment to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.