Senior Quality Engineer, WMS

Senior Quality Engineer

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding. We're here for it. We think you should be too.

We're looking for a driven professional with an inclusive mindset to join our team as a Senior Quality Engineer, Warehouse Management. The Senior Quality Engineer is responsible for delivering and coordinating all testing artifacts and activities (Test Estimates, Test Strategy, Test Plan, Test Cases, Test Automation Scripts and Test Results) for the various applications that the engineer is managing within Crate&Barrel's Supply Chain/Warehouse Technology Portfolio. This role will report into the Manager - Technology, Quality Engineering. Specifically, this position will be primarily focused on Crate&Barrel's new and existing Supply Chain – Warehouse technologies focused on WMS & WES areas.

This position is remote, but should be located in the Chicagoland area. This role is an Individual Contributor.

A day in the life as a Senior Quality Engineer, Warehouse Management...

• Understand full end-to-end business processes and transaction flows across systems for the specific areas that you are responsible for
• Own manual test script development and execution, data sourcing/data provisioning, defect analysis, and ensuring that proper test result documentation and processes are followed as per the test strategy
• Automate manual regression testing suites. Build the automation framework where necessary and tweak the existing scripts/framework as per the application changes
• While experience with WMS-TMS integrations is a plus, a strong willingness to quickly learn the Transportation Management System for the upcoming TMM implementation is essential
• Partner with the Business/Systems Analysts'/Product Managers, Application Developers and operational end-users to ensure that test scripts are developed and/or modified to cover new functionality and/or enhancements that are introduced into the production system on an ongoing basis
• Facilitate User Acceptance Testing and Operational Readiness Testing, either by providing test scenarios and/or coordinating efforts during UAT and ORT and serving as testing SME
• Perform initial analysis of defects identified during the testing cycle and escalate issues as required to the functional support teams for resolution. Ensure that the defects are logged in JIRA, updated from time to time until closure
• Analyze defects identified in production system to ensure that the proper controls are implemented in the regression test bed to ensure that the defect does not occur in production again
• Leverage automation of regression test scripts in order to reduce the amount of time and resources required to execute the regression test bed
• Prepare and maintain KT documentation for onboarding new team members and update the documentation from time to time
• Work closely with offshore testing team responsible for executing tests
• Write SQL queries or appropriate assertion routines to validate software functions as needed
• Communicate clearly with your peers on product and solution teams to both understand their product and technology requirements while also representing your own

What you'll bring to the table...

• Collaborate with engineers/developers on ongoing proactive measures to increase product quality
• Document QE processes and procedures
• Create test artifacts and test plans
• Develop and execute test cases, scripts, plans and procedures (manual and automated)
• Trace test cases and results back to specific requirements/stories/quality risks
• Communicate clearly with your peers on product and solution teams to both understand their product and technology requirements while also representing your own
• Hands on testing experience with Blue Yonder and AS/400
• Hands on experience in retail environments, preferably with experience with Warehouse Management Systems (WMS)

We'd love to hear from you if you have...

• Overall experience of 8+ years in Quality Engineering with a combination of automation skills & AS/400 hands on testing experience
• Degreed professional (Computer Science, Information Technology or related degree) required or equivalent experience

Minimum Starting Rate: $92,000.00 Annually Up to: $115,000.00 Annually Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.