Retail Cashier & Sales Floor Support - Old Orchard Center

Store Support Employee

The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale. A day in a life includes assisting customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service. Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion. Be a great team player by doing your part to keep the department "runway ready," including straightening up, lightly cleaning and restocking the cash wrap area and sales floor. Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary. Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program. Flexible to support other areas of the store including order fulfillment and order pick-up.

You own this if you have the ability to prioritize multiple tasks and requests from customers in a fast-paced environment. Excellent communication and interpersonal skills are required. Strong organization and follow-through are also necessary. A knack for problem solving and proficiency with computers and an interest in learning new computer applications are important. The ability to work a flexible schedule based on business needs is also required.

Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away, Life Insurance and Disability, Merchandise Discount and EAP Resources.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

Pay Range Details: The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $16.85 - $17.55 Hourly. This position may be eligible for performance-based incentives/bonuses.

About Us: We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.