Regional Support Manager (#62)

Regional Support Manager

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC's America's Fastest Growing Private Companies list. Sunstates Security's mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Skills / Requirements

Sunstates Security is currently hiring an experienced Regional Support Manager to be based out of our regional office in the Naperville/Warrenville, IL area. Responsible for providing broad support within the region to include recruiting, onboarding, training, compliance, and employee support in alignment with Sunstates' operational objectives. This is an in-person, in-office role - not remote or hybrid. This position offers a base salary of up to $70,000 - PLUS an annual performance-based bonus, full medical, dental, and vision insurance coverage, generous PTO, 401k plan with company match, tuition assistance, and much more.

General Responsibilities Include, But Are Not Limited To:

• Recruiting and Talent Acquisition: Identify and recruit high-potential candidates whose skills, culture, motivation, and ambition align with our company's needs. Work with management to identify internal hiring needs, understand job requirements, and create job descriptions when needed. Set up and run job fairs and local recruiting events. Drive the applicant tracking process to ensure all openings are posted and applicant flow is sufficient to support regional staffing needs. Utilize social media platforms (LinkedIn, Twitter, Facebook, etc.) and networking events to attract candidates.
• Onboarding and Training: Manage the full onboarding process for new hires, from offer through deployment to the site. Coordinate and proctor licensing classes, CPR training, and other required sessions. Schedule and track, and ensure completion of Sunstates Security Orientation and SOLO. Liaise with the HR department to track pre-employment paperwork and compliance requirements. Ensure smooth transition of employees from hiring through placement on site.
• Compliance and Employee Support: Track terminations to ensure proper documentation is completed by the operations team. Monitor ongoing compliance, training, and licensing requirements across the region. Oversee regional compliance programs such as random drug testing, monthly vehicle inspections, and other safety-related requirements. Assist employees with questions or training related to eHub, LMS, Post Orders, and other systems. Maintain employee licensing records and ensure state compliance.

Qualifications:

Two(2) or more years of related recruiting, training, or administrative experience. Excellent organizational, communication, and time management skills. Proficiency with MS Office Suite; experience with Applicant Tracking Systems (ATS). Ability to work both independently and collaboratively in a team-oriented environment. Occasional travel required to support site operations and regional events.

Education, Experience and Skillsets Desired:

High school diploma/GED required; college coursework preferred. Minimum of 2 years of recruiting, training, or administrative experience. Strong interpersonal skills with a team-player and people-oriented approach. Ability to multitask in a fast-paced environment. Education Requirements (All) High School diploma or equivalentBachelor's Degree from 4 year college/universityAssociates Degree

Additional Information / Benefits

The Sunstates customizable benefits package includes the following minimum components: Affordable Care Act compliant Medical Benefits Program, Dental Insurance Program, Free Life Insurance, Disability Insurance, Paid Time Off & Bereavement Leave, Paid Holidays, Direct Deposit or Pay Cards, Employee Incentives, Referral Bonuses, Employee of the Month Award, Education Reimbursement, Service Awards, Employee Involvement Initiatives, Management Mentoring and Support, Career Advancement, 401K program

This Job Reports To The Regional Manager

This is a Full-Time position 1st Shift. Relocation is not provided and travel is required occasionally