Real Estate Sales Support Manager

Sales Support Manager

About Baird & Warner Real Estate: Over the last decade, Baird & Warner was named a Chicago Tribune Top Workplace eight times in a row. But we didn't get there by accident — behind every great company is a culture created by the professionals who work there. Throughout our rich history, one thing has remained true: we believe that when you give people the support they need, amazing things can happen. That's why at Baird & Warner we empower you to be independent, to grow in your career, to do the right thing by your colleagues and your community, and to have a true work/life balance. We truly care about making our team feel part of something bigger by sharing a single purpose — making it easier for homebuyers and sellers to realize their real estate dreams.

Job Summary: We are looking for a dynamic Sales Support Manager to join our team supporting Real Estate sales professionals at our Lake Zurich office (100 E Main St, Lake Zurich IL 60047). This position requires in-person working and is not a remote position.

Responsibilities:

• Leading, training, performance accountability and ensuring proper staffing levels of any and all sales support team.
• Developing and delivering office-specific new sales associate on-boarding process and experience. Making sure to schedule an agent for Achieve Training and explain the Association Jumpstart program.
• Continued new agent training and follow up making sure on-boarding training is completed.
• Providing technical support and training to sales associates on BW tools and systems.
• Providing transactional support to sales associates as directed by sales manager.
• Assisting sales manager with the process of tracking and responding to monthly production reports: generating ideas and proposing programs to drive sales results.
• Assisting manager in tracking agent Continuing Education, Current Licensing, Association & Office fees.
• Overseeing and directing content for the office Facebook page to communicate what's important to sales team and consumers.
• Assisting sales associates with building his/her social media and web sites dedicated to branding and marketing of his/her business.
• Assisting with developing sales and community events.
• Assisting sales manager in all his/her recruiting efforts. This will include but not limited to, recruiting events, and materials.
• Assisting sales manager with creating programs, processes and events that support mortgage and title growth.
• Assisting sales manager with creating sales support programs that focus on increasing per agent productivity.
• Developing special projects as determined by the sales manager.
• Fostering and maintaining relationships with outside vendors and company-wide support/service staff.
• Creating a fun, responsible, professional, supportive and customer service focused sales office environment.

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent technical, systems and computer skills
• Excellent people skills
• Excellent verbal, written communication and presentation skills
• Ability to multi-task in a fast-paced environment
• Experience with social media and Google Apps

Education and/or Experience: Bachelor's Degree preferred. Prior 3-5 years sales support or office management experience. Real estate license preferred.

Salary Range $55,000-$60,000 Benefits: Medical + Dental + 401k with matching + PTO + VTO