Pest Control Field Service Technician

Field Service Technician

Pay: $17.50 per hour

Job Description: The Field Service Technician will use pest control techniques to exterminate/treat pests in outdoor and indoor environments. Responsible for generating sales referrals and leads as well as upselling to existing customers. Providing exceptional customer service to property managers, residents for a designated area/route. Most routes are located in the Northern Chicago suburbs. The technician will be expected to come to the Lansing, IL office 1 day per week.

Duties/Responsibilities:

• Observes the property and consults with customers to identify pests.
• Determines best method to treating and exterminating pests using specific treatment methods.
• Sprays chemical pesticides and spreads granular pesticides in problem areas.
• Places and sets mechanical traps to remove rodents, roaches, or bed bugs.
• Posts warning signs for areas exposed to chemical pesticides or dangerous gases.
• Cleans affected areas as necessary.
• Responsible for service to a specified service route, including customer service and revenue of defined route. Upselling customers on products and services to help assist in the treatment and removal of pests.
• Ability to work with dogs, as a potential K9 handler
• Maintain appropriate documentation of accounts serviced. Communicate to customers/tenants outcomes and expectations of service provided.
• Follow up on any customers issues or concerns.
• Maintain vehicle inspection
• Maintain driving score expectations.
• Follow processes and procedures.
• Performs other related duties as needed.

Required Skills/Abilities:

• Ability to work with all kinds of general pest, including but not limited to, rats, roaches, mice, bedbugs and ants
• Ability to work with dogs. Prior experience working and caring for dogs is a plus
• Knowledge of pest management techniques
• Ability to read material safety (MS Data) sheets and follow manufacturers directions for handling dangerous chemicals.
• Ability to communicate effectively with customers, and superiors.
• Excellent analytical and problem-solving skills.
• Ability to learn software platform for tracking progress of service provided.
• Time Management
• Valid drivers license and clean driving record.
• Pass a background and motor vehicle check.
• Pass a drug screen.

Education and Experience:

• High school diploma or equivalent required.
• Previous experience preferred.
• Must be able to speak and read English fluently.

Physical Requirements:

• Must be able to lift a minimum of 50 pounds.
• Able to work in areas infested with insects, rodents, other bugs and animals.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance