Operations Support Specialist

Operations Support Specialist

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.

The Operations Support Specialist will provide assistance in various operations functions such as purchasing, receiving, shipping, dispatching, strategic sourcing, and inventory management. This well-rounded associate will also provide customer support when needed and help internally administer HR benefits and new employee orientation/training. A successful individual will be able to multi-task in a fast-paced environment with professionalism and efficiency. This position requires a highly motivated team player with high energy who is willing to go above and beyond while displaying a positive, optimistic, and upbeat outlook.

Operations Support Responsibilities

Purchasing/Receiver: reconcile and confirm receipt of product; match receipts with POs and approve for payment; run compliance reports for purchasing (invoice/PO hold reports); work with AP to ensure payments are correct and on time.

Accounts Payable: review and pay certain in-house bills; create expense POs for everything purchased using the P-Card.

Inventory Control: run reports to help monitor inventory status and identify short and long term requirements; work with manager to generate PO\'s; maintain Min/Max levels of components with quantities while considering variable lead times.

Oracle: must be proficient in Oracle for all ISC, Dispatcher, Purchasing, Payables, and Receiving responsibilities.

SOX Compliance: conduct Cycle Counts as required in accordance with SOX controls and ensure Delegation of Authority is maintained.

Strategic Sourcing: work with manager and sourcing team to create savings through vendor terms and pricing.

Shipping Responsibilities

Dispatching: responsible for picking and dispatching orders, which includes all shipping, tracking information, and costs.

Shipping Coordination: Prepare UPS, Fed-Ex, and other LTL shipments by creating the BOLS and UPS labels; help coordinate LTL freight; reroute freight when necessary for customers/distributors if an address change is required.

RMA Resolution: Partner with the sales and customer service teams to help resolve RMAs for customers and coordinate/document the return.

Training: will be responsible for training a dedicated employee to take over shipping duties once infrastructure is in place.