Manager OF Family Support Programs

Manager Of Family Support Programs

Under direction, functions as a senior level manager, managing staff and directing the functions and operations of a major division or program within the Department of Family and Support Services, and performs related duties as required.

Essential duties include:

• Directing the work operations and administrative functions of a major social service division
• Providing oversight in the development and implementation of policies, procedures, and quality work standards
• Overseeing managerial staff responsible for supervising staff engaged in executing work plans
• Directing the preparation and administration of the division's budget
• Identifying and implementing strategies to promote awareness of division programs and services
• Evaluating the ongoing effectiveness of programs and services ensuring alignment with departmental, local, and federal requirements
• Directing the monitoring, compliance, and evaluation of delegate agencies responsible for the delivery of social service programs and services
• Analyzing legislative proposals for impact on division operations and preparing recommendations
• Creating linkages and collaborative partnerships with stakeholders to promote program continuity and the development of quality services and programs
• Keeping abreast of best practices, benchmarks, and innovative programs and services to identify trends in programmatic and service areas
• Representing the department in meetings, planning groups, and work groups to discuss development of program policies, programs, and services
• Preparing various comprehensive management reports including programmatic, budgetary, and performance-based
• Participating in the hiring and performance evaluation process for subordinate staff and making recommendations for disciplinary action, as required

Location: 1615 W Chicago Ave

Days: Monday – Friday

Hours: 9:00am – 5:00pm

This position is exempt from the career service.

Qualifications: Minimum qualifications include graduation from an accredited college or university with a Bachelor's degree or higher in the Social Sciences, Human Services, Business Administration, Public Administration, or a directly related field, plus five (5) years of experience in the planning and administration of a social or community service program, of which three (3) years are in a management/supervisory role related to the responsibilities of the position.

Selection requirements include completing an interview.