Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Across multiple live music venues, the Premium Seat Sales team is responsible for generating premium seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs. Packages and inventory will be specific to assigned venue(s).
The job involves assisting Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s). This includes preparing, issuing, and verifying return of all premium seat contracts, overseeing and maintaining accounts receivable, assisting in maintenance of client relationships, acting as a liaison with internal departments, managing client tickets using Archtics, maintaining client email database, facilitating regular email updates on various items via online communication program, coordinating on-site premium experiences program responsibilities and client services for concert events, interfacing with VIP Club staff to ensure smooth venue operations on event days, conducting cold calls and prospecting for new clients, assisting in implementing marketing strategies with Director of Premium Sales and Service, and performing other duties as assigned by management. Prospecting using ZoomInfo and LinkedIn Sales Navigator is also required.
The candidate should have an associate's degree required; a bachelor's degree preferred. They should possess creative problem-solving skills, excellent customer service and communication skills, and the ability to multitask and stay organized in a fast-paced environment. Experience in hospitality and/or entertainment is preferred, along with computer proficiency in Excel, Word, and Power Point.
Our motto is 'Taking Care of Our Own' through six pillars of benefits: health, yourself, wealth, family, career, and others. We offer medical, vision, dental and mental health benefits for you and your family, free concert tickets, generous paid time off, 401(k) program with company match, new parent programs, career and skill development programs, volunteer time off, and crowdfunding match. We aspire to build teams that reflect and support the fans and artists we serve, and we strongly support equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.