LN Venues, Premium Sales And Service Coordinator

Premium Seat Sales Team Member

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Across multiple live music venues, the Premium Seat Sales team is responsible for generating premium seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).

Role Responsibilities

Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s). Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service. Oversee and maintain accounts receivable. Assist in maintenance of client relationships. Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service. Manage client tickets using Archtics. Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud). Coordination of on-site premium experiences program responsibilities and client services for concert events. Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.). Conducts cold calls and prospecting for new clients. Assists in implementing marketing strategies with Director of Premium Sales and Service. Performs other duties as assigned by management.

Qualifications

Associate's degree required; Bachelor's degree preferred. Creative problem-solving skills. Excellent customer service and communication skills. Ability to multitask and stay organized in a fast-paced environment. Ability to work in a team setting. Ability to anticipate needs of VIP clientele. Commitment to excellence. Minimum 1-2 years of relevant business experience. Social media savvy is a plus. Some experience in hospitality and/or entertainment preferred. Computer proficiency: Excel, Word, Power Point.

Benefits & Perks

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA). YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days. WEALTH: 401(k) program with company match, stock reimbursement program. FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support. CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment. OTHERS: Volunteer time off, crowdfunding match.

Equal Employment Opportunity

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. Live Nation will also provide reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.