Lead Field Service Technician, Access Control, CCTV And Security Systems

Lead Field Service Technician

We are seeking a highly skilled and experienced Lead Field Service Technician to manage and execute the installation, maintenance, and troubleshooting of electronic security systems, including access control, CCTV (IP-based), intrusion detection, and intercom systems. This role involves ensuring high-quality service delivery, and providing technical guidance and training to junior technicians. In this role, you will impact the overall performance of our field service team, enhancing customer satisfaction and operational efficiency through your leadership and technical expertise.

Key Responsibilities

• Lead field operations for installation, maintenance, and repair of security systems at customer sites.
• Install, configure, and troubleshoot access control systems, IP cameras, video management systems (VMS), intrusion alarms, and related components.
• Serve as the primary technical contact for clients during on-site service and project work.
• Perform site surveys and assist in the design and planning of security system layouts.
• Ensure projects are completed on time, within budget, and in compliance with relevant codes, regulations, and company standards.
• Collaborate with project managers, engineers, and other stakeholders to execute system installations.
• Provide training and mentorship to junior technicians, including hands-on instruction and safety procedures.
• Document all work performed, including service reports, configuration details, and as-built drawings.
• Maintain tools, inventory, and vehicles in good working order.
• Stay up-to-date with the latest technologies and industry trends.

You Must Have

• Minimum 5+ years of field experience with electronic security systems, including at least 2 years in a lead or supervisory role.
• Strong technical knowledge of systems such as:
• Access control (e.g., Lenel, Genetec, HID, AMAG)
• CCTV/IP video systems (e.g., Avigilon, Axis, Milestone)
• Intrusion detection (e.g., Bosch, DSC, Honeywell)
• Intercom systems (e.g., Aiphone, 2N)

We Value

• Bachelor's degree in Engineering or a related field; Master's degree preferred.
• Strong leadership and mentoring skills.
• Ability to work independently and make sound decisions.
• Continuous learning mindset and willingness to stay updated with industry advancements.
• Results-oriented approach and ability to drive projects to successful completion.

Benefits of Working for Honeywell

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

The annual base salary range for this position is $65,500 - $81,900. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

About Honeywell

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

The Business Unit

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.