IIT Suspense Section Manager (public Service Administrator OPT. 2)

IIT Suspense Section Manager (PUBLIC SERVICE ADMINISTRATOR OPT. 2)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an IIT Suspense Section Manager (Public Service Administrator, Opt. 2) for our Individual Processing Division located in Springfield, IL. This position is responsible for managing, training, and developing staff to process individual income tax returns. The ideal candidate for this position has extensive knowledge of federal and Illinois tax laws; time management; the ability to conduct thorough analysis of policy and system changes to ensure proper implementation; excellent oral and written communication skills; and proficiency with specialized tax software and Microsoft Office software applications. Don't let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision and life).

Job Responsibilities

• Under general direction, as the manager of the Individual Income Tax (IIT) Suspense Section, monitors work and ensures operational efficiency of subordinate staff.
• Serves as full line supervisor.
• Examines, researches, adjusts, and resolves the more technical, complex, and/or controversial taxpayer accounts.
• Provides guidance and assistance to subordinates in resolving procedural problems, complex processing problems, and resolution of accounts.
• Participates in year-end testing and serves on special project teams.
• Leads special projects as assigned by the Division or Bureau Managers (e.g., implementation of new programs).
• Attends and participates in Division/Bureau staff meetings to keep apprised of any new and/or revised policies, operating procedures, legislation, etc.
• Provides back-up to other section managers within the division to supervise staff in the absence of the regular supervisor or to provide additional assistance regarding production backlogs, new program implementation, or special projects.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to four years of college, preferably with coursework in accounting or finance.
• Requires prior experience equivalent to three years of progressively responsible administrative experience in accounting or finance with related tax accounting work.

Preferred Qualifications

• Four (4) years of experience with Illinois Income Tax returns, accounts, rules, regulations, and processes.
• Three (3) years of experience developing, installing, and evaluating new and revised methods, procedures, and performance standards.
• Three (3) years of experience preparing and maintaining complex statistical and informational reports.
• Three (3) years of experience communicating effectively with the public and at multiple levels within an organization both orally and in writing.
• Two (2) years of experience supervising staff (i.e., assigning work, approving time off, and evaluating performance).
• Advanced proficiency with the GenTax, MyTax Illinois, or similar tax processing software.
• Intermediate proficiency using Microsoft Word or similar word processing software.
• Intermediate proficiency using Microsoft Excel or similar spreadsheet software.

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• Overtime is a condition of employment, and you may be requested or required to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
• This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.