Housing & CASH Assistance Clerical Support

Housing & Cash Assistance Clerical Support

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

Reasonable Accommodation Statement The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application. Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis. Disclosure of Salary Information In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date: Apr 15, 2026 Location: Chicago, IL, US, 60621 Agency: Department of Children and Family Services Class Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Salary: Anticipated Starting Salary after 7/1/26- $4,144/month; Full Range $4,144-$5,429/month Job Type: Salaried Category: Full Time County: Cook Number of Vacancies: 1 Bargaining Unit Code: RC014 Clerical Employees, AFSCME Merit Comp Code: PUC : 90708081 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions Reviews referrals and other documents coming to the Office of Housing and Cash Assistance (OHCA) for the Extended Family Support Program, Norman Services, the Youth Housing Assistance Program, and the Family Unification Programs to ensure accuracy of information Performs complex, specialized clerical support services for the Office of Housing and Cash Assistance, including, but not limited to the keyboarding of highly technical reports and statistical data Establishes and maintains files for the Extended Family Support Program, Norman Services, Youth Housing Assistance Program, and the Family Unification Program Answers incoming phone calls and greets visitors Serves as timekeeper Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of high school Requires 2 years of office experience Requires ability to keyboard accurately at 45 wpm Conditions of Employment Requires completion of a background check and self-disclosure of criminal history All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. Work Hours: Monday-Friday 8:30 AM-5:00 PM Headquarter Location: 6201 S Emerald Dr, Chicago, Illinois, 60621 Work County: Cook Supervisor : John Egan Agency Contact: Tiffany Norton Email: Tiffany.Norton@illinois.gov Posting Group: Office & Administrative Support