Home Manager Adult Residential Services

Home Manager Adult Residential Services

As a key member of the Adult Residential Services management team, the Home Manager is responsible for monitoring all aspects of the home environment(s) assigned, including, but not limited to: staffing, programming, unusual incidents, home budget, supplies (programmatic and environmental), and maintaining a home environment conducive to resident's growth and development. S/he provides direct supervision to staff members to ensure that safety is observed, program implementation occurs as scheduled, and that issues related to maintenance of the physical environment(s) are communicated and followed up with to maintain optimal health and safety for residents and staff.

Essential Duties and Responsibilities:

• Managerial & Administrative:
  • Maintains a working knowledge of the collective bargaining agreement and operates within it.
  • Maintains a working knowledge of progressive discipline procedures and issues disciplinary action in accordance with agency policies and procedures.
  • Orients and trains new hires in the delivery of services per agency policy and completes the OJT Training Checklist for each new hire.
  • Completes all performance appraisals for staff assigned in a timely manner.
  • Ensures that staff remain in compliance with minimum job qualifications, including training and driving requirements.
  • Monitors and reviews the work of the direct care staff (DSPs), providing training and guidance as needed.
  • Manages the payroll for all assigned employees assuring that hours are accurately recorded, staff time is allocated appropriately, and overtime is monitored in accordance with agency policies.
  • Provides regular supervision, on the job training/coaching, and feedback to staff during and off shift as needed.
  • Holds home team meetings once per month, at minimum, to discuss issues pertaining to the home and residents.
  • Monitors staff completion of all shift documentation.
  • Coordinates staff related needs/issues with Human Resources, including but not limited to: staff reassignment, transfer, leave of absence, and/or termination, and progressive discipline.
  • Maintains positive and professional relationship(s) with DSPs working in his/her home and develops a "team" approach.
• Program Quality Assurance:
  • Ensures that the home(s) assigned maintain optimum health and safety for residents and staff members in accordance with DHS Rule 115, licensing, and program guidelines by routinely monitoring environmental and vehicle conditions, and issuing corrective action when necessary.
  • The Home Manager is On-Call 24/7 for home(s) assigned for any major emergencies/crises and is expected to work on-site in home(s) and/or in the community with residents and staff unless attending administrative related meetings/activities as assigned or on approved time off.
  • Ensures that the home(s) assigned maintain optimal health and safety for residents in accordance with DHS Rule 116 and program guidelines by routinely monitoring Medication Administration Records (MAR), monthly medication checks, and ensuring appropriate documentation and reporting of medication administration errors.
  • Ensures that the services provided by the agency function in a professional and ethical manner.
• Financial:
  • Maintains accountability for monthly budget by tracking revenue and expenses. Participates in monthly financial review of his/her home.
  • Ensures that residents' SSI funds are spent responsibly with the assistance of the case manager and clinical therapist.
  • Ensures that requests for funds from accounting are submitted in a timely manner for any resident or home needs.
  • Ensures that funds allocated for groceries are used resourcefully and in a timely manner.
• Leadership & Values:
  • Successfully completes Little City Foundation required training, re-training, and any additional training as required by Little City Foundation policies and practices, or as assigned by his or her immediate supervisor. Actively participates in any professional development opportunities, as appropriate.
  • Maintains annual American Heart Association certification in First Aid and CPR.
  • Attends and actively participates in department meetings and other meetings as required by supervisors.
  • Completes all other professional duties as assigned by supervisor.

Qualifications:

Minimum Qualifications: A Bachelor’s degree in a Human Services or related field is preferred, and/or a minimum of two (2) years of management experience in the provision of services for person(s) with developmental disabilities. Must be able to demonstrate the ability to manage multiple priorities. Effective communication skills, both written and oral. Proficient in the use of computers, software applications, and working knowledge of Microsoft Office. DSP Certified. Valid Illinois driver’s license with good driving record.

Physical Requirements & Work Environment: While performing the duties of this job, the employee is subject to sitting, walking, and standing for prolonged periods; frequently pushes, pulls, grasps, feels, and occasionally stoops, kneels, crouches, or crawls. The employee frequently is required to use manual and finger dexterity and eye-hand coordination when working with persons served and handling office, medical, or household equipment. The employee is subject to assist and lift up to 50 pounds with varying amounts of assistance on a reoccurring basis. The employee is required to have corrected vision and hearing within normal range and the ability to operate a motor vehicle. Must have the ability to perform CPR and CPI. Occupational exposure to blood, body fluids, infectious substances, including communicable diseases when performing personal care (Category III). Occasional exposure to cleaning agents and disinfectants. Residential work environment with a noise level of normal to loud.