Field Service Technician

Field Service Technician

Achieve. Create. Collaborate. Organize. Essential brands. Innovative products. Smart investment. Winning team. This is what you will find at ACCO Brands. We are passionate about building a culture that is committed to the success of our employees. If you are looking for an organization that offers rewarding opportunities and is dedicated to team orientation, learning and development, and flourishes with success, we invite you to be a part of building our company for the future.

ACCO Brands/GBC is seeking a Field Service Technician to service the Chicago, Illinois area. In this role, you will be responsible for field service, repair, and maintenance of roll laminators, business card cutters, ream paper cutters, punch machines, and other print finishing equipment. Get back to utilizing your skillset and enjoy repairing office equipment again!

What We Offer:

• Opportunity for Bonuses and Commission
• 401K Plan with Company Match
• PTO (15 Vacation Days, 3 Floating Holidays, 5 Emergency Time-Off, per year)
• Company-Paid Benefits (Basic and AD&D Life Insurance, Employee Assistance Program, Short-Term Disability)
• Full Medical, Dental and Vision Insurance Options
• Other Optional Benefits (HSA, FSA, Optional Life Insurance, Critical Accident & Illness, Legal Services)
• Company Van with Fuel Card and Regular Maintenance
• Company Credit Card for Local Purchases
• Phone Stipend for Cell Phone Usage
• Career Growth! (Opportunity for Internal Promotions)
• Service Technician Organization with an Average of 12 Years in Tenure

Responsibilities:

• Provide outstanding service to our clients and promote business
• Perform break / fix service calls in an assigned area
• Servicing, installing, diagnosing and repairing binding, laminating, cutting, folding, stitching, and other document handling equipment
• Manage your own daily schedule to meet the customer expectations
• Maintain your spare parts inventory and manage your calls and parts on the company laptop
• Provide operator training to customers on machine operations and job setup

Qualifications:

• Associate's degree, trade certifications, or equivalent field experience required
• Valid Driver's License with a clean driving record required
• Electro-Mechanical experience using a multi-meter to troubleshoot circuits and reading schematics to troubleshoot machines preferred
• Experience with Microsoft Office and comfortable using computers
• Superior time management skills and reliability
• Strong mechanical aptitude and diagnostic experience
• Excellent customer service and communications skills
• Comfortability with being self-motivated
• Local Candidates Only (No Relocation Assistance will be provided for this role)

Salary Range: $26.00 - $29.00/hour

About Us:

You know our brands. You love our brands. You just may not know they are ours. If you have touched a PowerA® gaming controller, a Five Star® notebook, a Swingline® stapler, a Quartet® dry erase board, or a Kensington® computer mouse, you have touched part of ACCO Brands Corporation. With annual revenues of over $1.7 Billion, ACCO Brands (NYSE: ACCO) designs, markets, manufactures and sells branded academic, consumer and business products globally. The power of our brands, our unmatched global customer reach, and our strategic market strengths put us in a position to achieve global leadership and growth. We're proud of our long history of industry leadership and innovation and are focused on delivering exceptional value to our customers by providing unique, cutting-edge, branded products. Apply now and build a successful future with ACCO Brands.

Equal Opportunity Employer

ACCO Brands is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, physical or mental disability, veteran status, and any other characteristic protected by applicable law. The company strives to create a winning culture with a leadership promise to provide equal access and opportunity for all to grow, succeed, and contribute to their full potential. AODA Accommodation for applicants with disabilities will be provided in all parts of the recruiting process as required under the ACCO Brands Canada AODA policy. Applicants are asked to make their needs known in advance.