F110 Depot Field Service Representative - UAE

F110 Field Service Representative

At GE Aerospace, we are dedicated to advancing the future of flight. Our innovative technologies and commitment to excellence drive the aerospace industry forward. Working at GE Aerospace means being part of a team that values Safety, Quality, Delivery, and Cost (SQDC), with safety always being our top priority. Join our team in the United Arab Emirates (UAE), where cutting-edge aerospace technology meets a collaborative and inclusive work environment. Employees enjoy comprehensive benefits, professional growth opportunities, and a culture that fosters innovation, respect for people, and continuous improvement.

Role Overview

As an F110 Field Service Representative, you will provide technical direction and assistance to AMMROC depot and contractor personnel on the operation, maintenance, repair, and overhaul of F110-GE-132 engines and interface systems for the F16 aircraft. This role requires working independently, remotely from headquarters, and traveling to both domestic and international locations as needed.

• Provide advice and direction to AMMROC depot and contractor personnel on the operation, maintenance, repair, and overhaul of F110-GE-132 engines and interface systems.
• Interpret data and technical instructions for maintenance personnel.
• Deliver on-the-job training to maintenance personnel on techniques for adjustment, calibration, troubleshooting, bench checks, routine maintenance, inspection, and repair of GE engines.
• Provide guidance on the use of authorized GE special tools and test equipment.
• Identify training needs and recommend training programs for maintenance personnel.
• Emphasize safety precautions during training sessions.
• Assist customers with the installation of GE engine modifications and interpretation of technical instructions.
• Collate, analyze, and report in-service field data to GE Aviation Project Engineering for use in safety, reliability trending, and component improvement development.
• Support maintenance personnel in processing failure data and defect reports in accordance with standard customer reporting procedures.
• Relay relevant information to customers regarding field issues or improvements from GE or other international operators.
• Assist customer personnel in maintenance planning and forecasting, and provide liaison for processing components for repair or deeper maintenance.
• Analyze maintenance difficulties and advise customers on changes to maintenance, inspection, and training programs to improve quality, efficiency, and effectiveness.
• Work independently, managing personal workload, travel, and budget with unyielding compliance and integrity.
• Travel to foreign and domestic locations as required to support customer needs.

The Ideal Candidate

The ideal candidate is a highly motivated and detail-oriented individual with a passion for aerospace technology. They thrive in a collaborative environment, possess strong leadership skills, and are committed to delivering high-quality work while maintaining a focus on safety and continuous improvement.

Required Qualifications

• Bachelor's Degree from an accredited college or university (or a High School Diploma/GED with a minimum of 3 years of experience in a field service/maintenance position).
• Minimum of 3 years of experience in a field service or maintenance position supporting military and/or commercial engine programs.
• F110 depot-level engine experience.
• Minimum of 3 years of experience in Customer Service Management.
• US Citizen.
• Ability and willingness to obtain and maintain a U.S. Government Secret Clearance.
• Ability and willingness to travel as required.
• Ability and willingness to relocate to domestic or international locations to support business needs.
• Proven ability to work independently, without technical guidance, to perform all required work tasks.

Preferred Qualifications

• Strong customer interaction and communication skills.
• Strong interpersonal and leadership skills.
• Proven analytical and quality improvement ability.
• Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs/hardware.
• Ability to work with and make formal presentations to all levels of maintenance, engineering, and management.
• Project management experience.
• Demonstrated ability to lead and influence GE customers and peers.
• Knowledge of the learning process and ability to transfer technical knowledge to less qualified personnel.
• Ability to express thoughts clearly in both oral and written communications.
• High degree of tact, diplomacy, and ability to work harmoniously with customer personnel.

Additional Information

Full-time position with a regular work schedule of 40 hours per week. Background and drug screening required. Ability and willingness to travel to domestic and international locations as required. Work in a controlled environment with exposure to various materials.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage, access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. © 2023 GE Aerospace and/or its affiliates. All rights reserved.

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes #LI-Remote - This is a remote position.