Dowty Field Service Representative

Dowty Field Service Representative

As a Dowty Field Service Representative, you will play a key role in providing direction and support to work groups to achieve assigned objectives. This position primarily involves supporting and maintaining the R391 (C130J) Composite Propeller System and its related components at a customer site, with travel requirements of up to 10%. Working under a Status of Forces Agreement (SOFA), the primary customer site for this role is MCAS Iwakuni, Japan.

Job Duties & Responsibilities:

• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products.
• Provide on-site interpretation of data and technical instruction.
• Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate.
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports.
• Be responsible for reports, including; obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support.
• Assist customer in scheduling maintenance and workload.
• Assist in ensuring parts meet established schedules.
• Make recommendations on findings.
• Review effectiveness of maintenance actions in order to identify training needs.
• Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements.
• Perform intermediate and depot level maintenance.
• Perform hands-on repair and maintenance tasks, including disassembly, inspection, and assembly of the Composite Propeller System and its related components.

Required Qualifications:

• Bachelor's degree from an accredited college or university, OR a high school diploma/GED with at least 4 years of aviation experience in a field service or maintenance role, OR an FAA Airframe and Powerplant Certificate.
• Ability to travel up to 10% worldwide annually.
• Able to lift minimum of 65 Lbs.
• At least 2 years of experience performing extensive repairs, conversions, and maintenance work on engines and/or propellers.
• Must be able to pass a non-DOT drug test and a background check.

Desired Qualifications:

• Strong oral and written communication skills.
• Strong computer skills (Microsoft Office, Excel, Power Point), including data manipulation.
• Attention to detail.
• Strong team player with experience integrating across various organizations.
• Self-motivated individual with proven ability to handle multiple tasks in a high stress situation.
• Demonstrated ability to analyze and resolve problems.

The base pay range for this position is $75,000 - $115,000 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage, access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

Join GE Aerospace and be part of a team that's redefining the future of flight. This role is subject to U.S. export control laws and regulations. Candidates must meet export control requirements to be considered. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.