Deposit Operations Support Specialist
Illinois Staffing
Job Posting
Provide daily support for deposit operations, including account maintenance, reconciliations, stop payments, and exception item processing (overdrafts, non-post items, large dollar transactions, etc.). Research and resolve complex internal and external requests with accuracy and efficiency ATM and debit card processing and dispute resolution Monitor systems and reports to ensure compliance with policies, procedures, and regulatory requirements Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) support Assist bank staff with deposit-related questions, balancing issues, and process improvements Support electronic banking functions including ACH, wires, online banking (RDC, Zelle), and mobile banking deposit services Collaborate with team members to improve workflows and strengthen the customer experience