Deposit Operations Analyst

Job Posting

Basic Function: Work with the Deposit Operations Team to complete a wide variety of assigned deposit related functions accurately and in compliance with established policies and procedures.

Essential Duties:

• Exception Processing: Responsible for monitoring, researching, and processing a variety of exception items daily such as, but not limited to: non-post, stop payment, overdraft, positive pay, incoming and outgoing return items, including check, ACH and card services, reclamation and death notice entry, prenotification and notification of change.
• Wire Transfer Processing: Perform daily wire transfer functions such as, but not limited to: monitoring wire transfer email, end of day closing functions including posting verification and balancing, wire call backs, input, verify, and releasing outgoing wire transfers and releasing incoming wires in accordance with policy and procedure.
• Client Services: Maintains outstanding internal and external client service relations through courteous and responsive support. Assist other departments, as needed, by providing counsel and information as it relates to the Deposit Operations policies and functions. Direct internal and external clients to the appropriate personnel to resolve more complex questions or problems. Provide requested research and documentation for internal and external client requests.
• Process routine daily functions such as: complete daily internal client requests received via email in a timely manner such as, but not limited to change of address, account transfers, stop payments, account research, sweep transfers, ACH transfers, transaction & client corrections, etc. Monitor dormant accounts and assist with filing annual escheatment in accordance with the State of Illinois. Prepare reconciliations for assigned general ledgers and other internal accounts such as, but not limited to: ATM control and settlement, official checks, ACH settlement, ICS and CDARS, federal withholding, in process, etc. Issue and balance check files. Review and approve mobile & merchant deposit review exceptions. Legal requests such as: levies, garnishments, subpoena for records, etc. Chex Systems maintenance and reporting. Fraudulent claim processing.

Nonessential Duties: Other duties as assigned