Client Services Manager – Energy And Utility Management Services

Transform The Everyday With Us

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives.

Client Services Managers for Sustainability and Energy Management Services establish the foundation for our customers' service and digital experience by focusing on account management, installed base (iBase) administration, and maintenance planning.

As a Client Services Manager, you will:

• Review service work orders and inspection reports for deficiencies; generate proposals to improve those deficiencies
• Fulfill service contract obligations for execution and manage financial performance of the service agreements
• Verify contract characteristics entered for assigned account.
• Support customer reporting requirements to fulfill contracted scope of services
• Support the Client Services Managers with generating reports for the Sustainability and Energy Management Services portfolio of customers
• Develop trusted advisor relationships with their assigned customer portfolio to retain and expand the contracted scope of services fulfillment
• Partner with the Energy Services Sales Teams Account Executive to support customer renewals and upsells

You will make an impact with these qualifications:

• Basic Qualifications:
• High school diploma or state-recognized GED required
• Knowledge and experience in SAP or other maintenance and planning tools preferred
• Ability to read and understand customer service contracts
• Proficient in Microsoft Office and business software systems
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
• Preferred Qualifications:
• Associate degree
• Familiarity or experience with energy supply services, utility management, or energy services

Ready to create your own journey? Join us today.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.