CHILD Support Specialist II (spanish Speaking)

Child Support Specialist II (Spanish Speaking)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Department of Healthcare and Family Services, Division of Child Support Services is seeking to hire a highly qualified and motivated Spanish speaking professional to join our Southern Region/Team J in the role of Child Support Specialist II. This position will perform complex professional analysis related to child support accounts including interviews applicants and/or reviews Uniform Interstate Family Support Act (UIFSA), initiates legal pleadings for transmittal to the Office of the Attorney General and other legal representatives, travels to various states to retrieve pertinent information for child support cases. The ability to translate information into and conducts interviews in Spanish for non-English speaking people is imperative.

The ideal candidate will have excellent mathematics, communication, organizational, and analytical skills to be successful in performing the operations of the CSSII for the Southern Region/Team J while maintaining working relationships with other professional governmental organizations.

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Essential Functions

• Interviews applicants and/or reviews Uniform Interstate Family Support Act (UIFSA) petitions received from other IV-D agencies/jurisdictions for public assistance and non-assistance custodial parents (CPs) to establish, modify, and enforce financial and medical support obligations of legal non-custodial parents (NCPs) and/or putative fathers
• Initiates legal pleadings for transmittal to the Office of the Attorney General and other legal representatives and/or initiates administrative orders for filing/establishing a support or paternity action
• Interviews absent parents, putative fathers, and spouses
• Serves as liaison to and develops working relationships with the Attorney General, other legal representatives, other jurisdictions, employers, and the community
• Interprets family support policies, rules, and procedures for staff, clients, absent parents, and legal representatives and monitors implementation to ensure federal regulations are met
• Translates information into and conducts interviews in Spanish for non-English speaking people
• Assists regional and central office support staff in making limited field investigations to locate employers, absent parents, or putative fathers when leads indicate they are working/residing in the area and in locating absent parents whose addresses are unknown
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires two (2) years of Child Support Specialist I experience
• Requires extensive knowledge of court and administrative practices related to parentage and child support
• Requires extensive experience in applying analytical tools to assess a child support case
• Requires ability to speak, read and write Spanish at a colloquial skill level

Conditions of Employment

• Requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
• Requires the ability to utilize and maintain state issued equipment such as a laptop
• Requires ability to travel in the performance of duties, with overnight stays as appropriate
• Requires ability to utilize the Spanish language in the performance of all duties
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours: Monday - Friday 8:30 am - 5:00 pm

Headquarter Location: 6221 S Emerald Dr, Chicago, Illinois, 60621

Work County: Cook

Agency Contact: HFS.DCSSApps@illinois.gov

Posting Group: Social Services