We are looking for a detail-oriented Associate Operations Coordinator to join our team in Des Plaines, Illinois. In this long-term contract role, you will play a vital part in ensuring operational efficiency by managing various office functions, supporting customer service efforts, and contributing to business growth initiatives. This position requires excellent organizational skills and the ability to balance multiple priorities while adhering to company policies. Responsibilities include managing daily office functions, ensuring quality and accuracy in shipping processes and operational procedures, providing exceptional customer service, supporting training initiatives, executing tasks efficiently, utilizing Microsoft Office Suites, collaborating with teams to implement innovative solutions, adhering to standard operation procedures and discrimination laws, loading and managing data to support operational needs, and coordinating call center activities to ensure consistent and effective customer communication.
Requirements include proven experience in customer service and office administration, strong communication skills, proficiency in Microsoft Office Suites, ability to execute tasks with attention to detail and prioritize effectively, familiarity with standard operation procedures and company policies, knowledge of shipping functions and quality control processes, understanding of discrimination laws and Affirmative Action Plans, and creativity and innovation in problem-solving and business operations.