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Restoration Supervisor - Servpro Water Damage Restoration Services

Supervise restoration technicians to ensure quality and customer satisfaction
New York
Junior
$25 – 33 USD / hour
1 month ago
IICRC

IICRC

A global certification and standard-setting organization for the inspection, cleaning, and restoration industries.

Restoration Supervisor

SERVPRO of Long Island City is hiring a Restoration Supervisor!

SERVPRO of Long Island City offers:

  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company's Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities:

  • Perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
  • Manage assets by protecting and using equipment and materials properly

Position Requirements:

  • Valid driver's license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • IICRC certification a plus, not required

Skills/Physical Demands/Competencies:

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

Compensation: $25.00 - $33.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

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Restoration Supervisor - Servpro Water Damage Restoration Services
New York
$25 – 33 USD / hour
Support
About IICRC
A global certification and standard-setting organization for the inspection, cleaning, and restoration industries.