Office Administrator / Operations Coordinator

Office Administrator

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

What Does An Office Administrator With Paul Davis Do?

• Support job costing and job setup within restoration software and QuickBooks, including data entry and documentation
• Support the daily operations of the franchise as needed
• Maintain and organize accounting, computer and financial records for franchise
• Be empathetic and show a sense of urgency while communicating through modern technology
• This role will start broad and general with opportunities to specialize in accounting, operations or office management as the business grows

Location: O'Fallon, IL/Metro East Area

Why Join The Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, offering a variety of webinars for the Office Administrator to stay motivated and updated on new technologies, regulations, procedures, etc.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Office Administrator position is pivotal to the success of the franchise.

Values: Deliver What You Promise. Respect The Individual. Have Pride In What You Do. Practice Continuous Improvement.

Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need.

Mission: To Provide Opportunities For Great People To Deliver Best In Class Results.

Why The Team Needs You?

At Paul Davis, we help homeowners put their lives together after a traumatic event. If you can perform in stressful situations, have excellent communication skills, basic accounting knowledge including familiarity with debits and credits and would enjoy the reward of working in a fast-paced environment, come join us. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. The Office Administrator works with owners and the office staff to ensure that all jobs are costed properly, accurately, and follow the guidelines for Office Administrator. You will be practicing continuous improvement every day as you establish rapport with insurance carriers, customers, vendors, subcontractors, adjusters, agents and fellow team members!

Team Compensation And Benefits:

• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Paid training
• Health, dental and vision insurance
• Referral program
• Great culture and team dynamic
• Hourly pay: $18.00 to $22.00/hour based on experience and certifications
• Bonus opportunities based on performance

Team Qualifications (Requirements):

• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Organized but flexible. Must be able to prioritize and manage time
• Excellent communication skills
• Fluent in English
• Valid driver's license
• Have the ability to work nights/weekends and overtime, if needed
• Desire to continually learn new things

Role On The Team (Job Responsibilities):

• Public Relations-establish a rapport with insurance carriers, customers, vendors, subcontractors, adjusters, agents and fellow employees
• Focus and dedication to providing excellent customer service.
• Assist other team members when needed and foster a positive working relationship with other departments.
• Be a great representative of our brand!
• Collecting information-possess strong listening and communication skills, ask questions and monitor various aspects of the business to detect problems
• Support all phases of job costing
• Support the daily operations of the franchise as needed
• Maintain and organize accounting, computer and financial records
• Request and maintain updated Workplace Safety certificates & insurance coverage for subcontractors
• Process payroll as needed

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!