Future Opening: Client Care And Project Mgmt Support

Client Care/Project Management Support Position

Rainbow Restoration of Cinti/NKY is a full service property restoration company serving Greater Cincinnati and Northern Kentucky residential, business and commercial property owners. We are currently seeking a dynamic individual to fill a Client Care/Project Management Support position. This is a key support position on our team of professionals dedicated to providing the highest level of care to our customers.

The successful candidate is highly motivated, has a high attention to detail, is a self-starter, has excellent time management skills, is a problem solver, projects a professional image both in person and over the phone, can successfully multi-task, works cooperatively and enthusiastically with others while balancing a variety of job responsibilities.

Basic Responsibilities:

• Receive incoming calls in professional and courteous manner
• Data Entry for all new and ongoing jobs; maintains/audits all related documents
• Scheduling of services; interacting with customers
• Assist Project Managers securing jobs and thru all stages of job implementation thru to completion
• Assist Accounts Receivable as needed
• Processes credit card payments
• Maintains profile screening qualification site requirements including background checks
• Assists with HR duties
• Secure needed documents for jobs and upload into job processing system

Job Requirements:

• Friendly, helpful personality and attitude with customer service focus
• Computer literate with proficiency in the use of Microsoft Office
• A willingness to learn other software programs key to our business.
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Team player who can work both independently and cooperatively

Benefits: Medical, Dental, and Vision Insurance, Paid Holidays, 401K, Vacation

Compensation: $0.16 - $0.32 per hour

At Rainbow International® Restoration we're helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn't just a job, it's a calling.