Senior Deal Desk Analyst (IGT1 Lanka: Sitecore) - Salesforce

Senior Deal Desk Analyst (IGT1 Lanka: Sitecore) - Salesforce

The Senior Deal Desk Analyst will partner with sales teams on building, reviewing, approving standard and non-standard quotes by providing guidance and recommendations on deal pricing, commercial structure, and contract terms. The Sr. Deal Desk Analyst will liaise with key stakeholders across Sales Management, Legal, Finance, Product & Pricing, Services in securing approvals all in-line with Sitecore's financial and strategic objectives.

What You'll Do:

• Collaborate with Sales Teams in building commercial quotes for customers, including our largest and most strategic accounts
• Review, approve or reject all standard and non-standard quotes to ensure compliance with Sitecore's Empowerment Rules
• Work closely with cross-functional teams such as Sales Management, Legal, Finance, Product & Pricing, Services, Sales Operations to facilitate the deal process, including deal approvals
• Provide confident, rational, and supported arguments for any deal approvals/rejections based in of pricing policy, deal structure, commercials, or legal T&Cs by maintaining deal governance and enforcing compliance
• Manage order documents from draft to signature, owning commercial term negotiations and redlines
• Identify, develop, and implement productivity improvements so Deal Desk function scales with Sitecore's broader business - Defining and managing projects to deliver further operational efficiencies
• Enabling and advising Sales Teams and other stakeholders on pricing, quoting, on-boarding process and best practices

Key Responsibilities:

• A minimum of 8+ years of experience in a deal desk, finance, or revenue role; software/SaaS experience required with 8+ years' experience with contracts, drafting and negotiating commercial terms; software/SaaS/Cloud experience
• BS Business Administration preferred but not required
• Having knowledge of revenue recognition and accounting principles e.g., IFRS, US GAAP, etc.
• An understanding of the sales process and the ability to navigate and progress long, complex sales cycles
• Self-motivated and able to work under pressure, dependable with deliverables and deadlines, able to multi-task
• Flexible to work extended hours during peak periods, especially end of financial periods/quarters
• Proven experience in Salesforce and Salesforce CPQ
• Selected candidate will be working in for a EU shift hours

Additional Skills That Could Set You Apart:

• Excellent interpersonal and communication skills, with the ability to communicate and influence at a senior level; must be able to foster and maintain strong partnering relationships with sales and other internal departments.
• Excellent Excel and analytical skills, proficient in PowerPoint
• Occasional travel may be required
• Experience working with and supporting an Enterprise Sales Hunter team

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.