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Senior Deal Desk Analyst (IGT1 Lanka: Sitecore) - Salesforce

Partner with sales to optimize deal approval workflows and compliance processes
Colombo, Western Province, Sri Lanka
Senior
4 weeks ago
IFS

IFS

Delivers enterprise software for asset management, field service, and ERP, helping organizations manage complex operations and service-centric business models.

Senior Deal Desk Analyst

The Senior Deal Desk Analyst will partner with sales teams on building, reviewing, approving standard and non-standard quotes by providing guidance and recommendations on deal pricing, commercial structure, and contract terms. The Deal Desk Analyst will liaise with key stakeholders across Sales Management, Legal, Finance, Product & Pricing, Services in securing approvals all in-line with Sitecore's financial and strategic objectives.

What You'll Do:

  • Collaborate with Sales Teams in building commercial quotes for customers, including our largest and most strategic accounts
  • Review, approve or reject all standard and non-standard quotes to ensure compliance with Sitecore's Empowerment Rules
  • Work closely with cross-functional teams such as Sales Management, Legal, Finance, Product & Pricing, Services, Sales Operations to facilitate the deal process, including deal approvals
  • Provide confident, rational, and supported arguments for any deal approvals/rejections based in pricing policy, deal structure, commercials, or legal T&Cs by maintaining deal governance and enforcing compliance
  • Manage order documents from draft to signature, owning commercial term negotiations and redlines
  • Identify, develop, and implement productivity improvements so Deal Desk function scales with Sitecore's broader business - Defining and managing projects to deliver further operational efficiencies
  • Enabling and advising Sales Teams and other stakeholders on pricing, quoting, on-boarding process and best practices

Key Responsibilities:

  • A minimum of 5+ years of experience in a deal desk, finance, or revenue role; software/SaaS experience required
  • with 5+ years' experience with contracts, drafting and negotiating commercial terms; software/SaaS/Cloud experience
  • Proven experience in Salesforce and Salesforce CPQ
  • BS Business Administration preferred
  • Having knowledge of revenue recognition and accounting principles e.g., IFRS, US GAAP
  • An understanding of the sales process and the ability to navigate and progress long, complex sales cycles
  • Self-motivated, agile and strong time management skills, with the ability to multi-task and meet tight deadlines under pressure
  • Flexible to work extended hours during peak periods, especially end of financial periods/quarter
  • The selected candidate will be required to work on North American (NA) Shift

Additional Skills That Could Set You Apart:

  • Excellent interpersonal and communication skills, with the ability to communicate and influence at a senior level; must be able to foster and maintain strong partnering relationships with sales and other internal departments.
  • Occasional travel may be required
  • Excellent Excel and analytical skills, proficient in PowerPoint
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Senior Deal Desk Analyst (IGT1 Lanka: Sitecore) - Salesforce
Colombo, Western Province, Sri Lanka
Sales
About IFS
Delivers enterprise software for asset management, field service, and ERP, helping organizations manage complex operations and service-centric business models.