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Senior Deal Desk Analyst (IGT1 Lanka: Sitecore) - Salesforce

Partner with sales to optimize deal approval workflows and compliance processes
Colombo, Western Province, Sri Lanka
Senior
21 hours agoBe an early applicant
IFS

IFS

A global enterprise software provider offering solutions for enterprise resource planning (ERP), enterprise asset management (EAM), and field service management (FSM).

Senior Deal Desk Analyst

The Senior Deal Desk Analyst will partner with sales teams on building, reviewing, approving standard and non-standard quotes by providing guidance and recommendations on deal pricing, commercial structure, and contract terms. The Deal Desk Analyst will liaise with key stakeholders across Sales Management, Legal, Finance, Product & Pricing, Services in securing approvals all in-line with Sitecore's financial and strategic objectives.

What You'll Do:

  • Collaborate with Sales Teams in building commercial quotes for customers, including our largest and most strategic accounts
  • Review, approve or reject all standard and non-standard quotes to ensure compliance with Sitecore's Empowerment Rules
  • Work closely with cross-functional teams such as Sales Management, Legal, Finance, Product & Pricing, Services, Sales Operations to facilitate the deal process, including deal approvals
  • Provide confident, rational, and supported arguments for any deal approvals/rejections based in pricing policy, deal structure, commercials, or legal T&Cs by maintaining deal governance and enforcing compliance
  • Manage order documents from draft to signature, owning commercial term negotiations and redlines
  • Identify, develop, and implement productivity improvements so Deal Desk function scales with Sitecore's broader business - Defining and managing projects to deliver further operational efficiencies
  • Enabling and advising Sales Teams and other stakeholders on pricing, quoting, on-boarding process and best practices

Key Responsibilities:

  • A minimum of 5+ years of experience in a deal desk, finance, or revenue role; software/SaaS experience required
  • with 5+ years' experience with contracts, drafting and negotiating commercial terms; software/SaaS/Cloud experience
  • Proven experience in Salesforce and Salesforce CPQ
  • BS Business Administration preferred
  • Having knowledge of revenue recognition and accounting principles e.g., IFRS, US GAAP
  • An understanding of the sales process and the ability to navigate and progress long, complex sales cycles
  • Self-motivated, agile and strong time management skills, with the ability to multi-task and meet tight deadlines under pressure
  • Flexible to work extended hours during peak periods, especially end of financial periods/quarter
  • The selected candidate will be required to work on North American (NA) Shift

Additional Skills That Could Set You Apart:

  • Excellent interpersonal and communication skills, with the ability to communicate and influence at a senior level; must be able to foster and maintain strong partnering relationships with sales and other internal departments.
  • Occasional travel may be required
  • Excellent Excel and analytical skills, proficient in PowerPoint
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Senior Deal Desk Analyst (IGT1 Lanka: Sitecore) - Salesforce
Colombo, Western Province, Sri Lanka
Sales
About IFS
A global enterprise software provider offering solutions for enterprise resource planning (ERP), enterprise asset management (EAM), and field service management (FSM).