Sr. Operations Supervisor

Senior Operations Supervisor

The Senior Operations Supervisor leads a team within a distribution or warehouse environment, ensuring efficient operations, adherence to company standards, and exceptional customer service. This role oversees daily workflow, assigns tasks, monitors performance, and fosters a culture of continuous improvement. Serving as a critical link between frontline staff and upper management, the Senior Supervisor ensures goals are met through effective coaching, problem-solving, and operational oversight.

Work Schedule: 1st Shift Sun-Wed

Location: On-Site

Travel Specifics: Approximately 50% travel

Competitive Compensation: Attractive annual salary of $75,000-$82,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.

Key Responsibilities:

• Supervise and coordinate daily operations related to shipping, receiving, material handling, and inventory control.
• Ensure team compliance with operational procedures, safety regulations, and company policies.
• Maintain accurate training records and ensure team certifications are current (e.g., OSHA).
• Collaborate with upper management to implement productivity standards, process improvements, and training initiatives.
• Track KPIs and deliver on performance goals, ensuring alignment with customer requirements and internal metrics.
• Manage scheduling, timekeeping, and attendance reporting for hourly associates.
• Resolve operational issues and employee concerns through effective coaching and performance management.
• Lead and support audits by maintaining accurate documentation and enforcing compliance.
• Promote a safe and healthy work environment by adhering to legal regulations and internal safety standards.
• Respond to workplace incidents, conduct investigations, and complete required reporting.
• Champion ID Logistics' safety and quality programs, including GMP and 5S initiatives.