Operations Coordinator, Laboratory Services

Operations Coordinator

As an Operations Coordinator at IDEXX BioAnalytics, you will be a key contributor at one of the largest veterinary diagnostic companies in the world. You are seeking a highly organized and proactive Operations Coordinator to support the daily logistics and administrative functions of our laboratory operations. This role is essential to ensuring smooth delivery workflows, vendor coordination, purchasing, and employee support across multiple departments. You will join a fast-paced work environment that encourages teamwork, quality, and offers opportunities for personal growth.

IDEXX BioAnalytics, Inc., a division of IDEXX Laboratories, Inc. is a leader in diagnostic testing for both the biomedical and life science market. The laboratory is based in Columbia, Missouri and employs approximately 70 people.

In This Role:

Your key responsibilities will include:

Dock & Delivery Management

• Receiving and coordinating all incoming deliveries (FedEx, UPS, Fisher, etc.)
• Communicating with carriers during inclement weather to ensure sample integrity
• Notifying recipients of package arrivals and resolving PO-related delivery issues
• Monitoring outgoing shipments and USPS mail throughout the day

Receiving & Reconciliation

• Reconciling packing slips, invoices, and standing orders
• Managing SAP receiving for lab orders

Purchasing and Expense Reporting

• Procuring lab supplies and services using a company credit card
• Reconciling monthly credit card transactions and submit expense reports

Vendor Services Coordination

• Managing relationships and invoices for vendors including medical and chemical waste, lab coat services, shredding, and coffee & kitchen services

Event Planning and Budget Oversight

• Planning and executing employee appreciation events, client audits, and customer visits

Employee and Client Support

• Coordinating new hire onboarding, badges, and Occupational Medicine program
• Setting up new clients in the Laboratory Information Management System
• Supporting operational metrics and miscellaneous lab tasks as needed

What Do You Need To Succeed?

• Strong organizational and communication skills
• Experience with supply ordering and expense reporting systems
• Ability to manage multiple vendors and coordinate logistics
• Strong computer skills – MS Office (i.e. Word, Excel, etc.)
• Ability to devise tracking systems and efficient reporting
• Reasoning and analytical skills to resolve issues
• Strong attention to detail and ability to multitask
• Positive, can-do attitude
• Ability to work independently and as part of a team
• Ability to follow Standard Operating Procedures (SOP) as appropriate
• Extensive sitting and computer use
• May be required to lift, move and carry up to 50 pounds
• Occasionally required to climb, balance, bend, stoop, kneel or crouch
• Ability to communicate verbally on phone and in person
• Fluency in the English language

2+ years' relevant experience preferred. Associate's degree or equivalent combination of education and experience required. Bachelor's degree preferred.

What You Can Expect From Us:

• Hourly rates targeting $25-30/hour, depending on experience
• Opportunity for annual cash bonus and merit pay increase consideration
• Health/Dental/Vision Benefits Day One
• 5% matching 401k
• On the job training and career advancement opportunities
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
• Opportunity to do meaningful work where you positively impact the lives of people and pets all over the world

Schedule: This is a full-time day shift position with hours Monday - Friday, 8:00-5:00pm. Reliable and dependable attendance is an essential function of the position. Extended hours may sometimes be required.

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.