Director of Transportation Operations
The Director of Transportation Operations will be responsible for planning and administering the day-to-day operations of a complex and demanding school bus transportation program in multiple states and regions. The incumbent is expected to maintain control over the effective and efficient performance of the school bus transportation program and is responsible for the hiring, onboarding, development, and retention of the Transportation staff at the campus and regional levels. Additionally, the Director is also responsible for the development, implementation, and coordination of training programs and policies to ensure compliance with all applicable local, state, and federal regulations. In this role, the Director must ensure alignment between the technology used in the department and the policies implemented with the ultimate goal of maximizing the safety and efficiency of the transportation program. The ideal candidate must possess an in-depth knowledge of DOT rules and regulations as well as other federal, state, and local agencies overseeing and impacting the transportation program. Qualified candidates must possess the ability to communicate effectively with a wide variety of people and influence actions. The Director of Transportation Operations will report directly to the VP of Transportation and Warehousing and will have the Regional Transportation Managers as direct reports.
What We Offer
Compensation: Salaries for people entering this role typically fall between $98,246 and $115,930, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for a performance bonus based on organizational performance and goal attainment.
Other Benefits: We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include: Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation. Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability. Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
Accountabilities
15% Increase in Preventable Collision Free Miles from the previous year
- Ensure all Campus Transportation Managers adhere to all applicable organization, local, state, and federal rules, regulations, and operating procedures
- Enforce safety policies and procedures and make decisions in collaboration with the HR business partner regarding appropriate discipline for infractions
- Create, maintain, and communicate safety-related policies, procedures, and trainings as well as ensure that they are followed
- Investigate accidents, injuries, or illnesses occurring in the workplace, and enlist assistance from other supervisory personnel or outside consultants if necessary. Investigation reports must include factual statements of what occurred, conclusions, and recommendations for corrective or preventive actions
- Create/update and maintain a collision reporting portal for the Transportation team that allows team members to submit collision reports in an organized, intuitive, and effective manner
- Create/update and maintain a collision tracker for the Transportation team that gives accurate historical data on past collisions, their root cause, and the next steps to mitigate further collisions.
- Act on historical data to ensure future reoccurrences are mitigated
District achieves a minimum linear density rate of 1.65
- Will be responsible to manage route lengths and ensure they are being run in the safest and most efficient manner possible. Long routes, with low ridership, equal a low linear density
- Ensure that IDEA Public Schools the best return from the state while minimizing organizational costs to IDEA. A linear density rate of 1.65 will result in a per-mile reimbursement rate of $1.25
- Create/update an effective Linear Density Tracker in the Transportation Dashboard that combines the route mileage from Routefinder and the student ridership from Zonar to ensure: An accurate, real-time measure of our linear density rate. This should update every day Managers have clear visibility of each of their routes and the associated linear density We quickly course-correct on routes that are not meeting the linear density goal.
- Oversee the preparation and submission of the TEA Transportation Route Service report Ensure all routes in Routefinder are accurate and up-to-date Ensure ridership is being accurately reported through Zonar Ensure IDEA receives a minimum of $1.11 reimbursement for the mileage that was run for all regular routes that are submitted. Measure and report all third party SPED vendor routes so IDEA receives reimbursement for them
- Oversee the preparation and submission of the TEA Transportation Operations report Accurately report on the total number of expenditures that are associated with employee salaries, buses purchased/contracted supplies, and depreciation Leverage Zonar to report on the actual mileage run in routes and other mileage
- Leverage ServiceFinder to Report on the total vehicle inventory that IDEA owns
Assure bus utilization is maintained at 65% of bus maximum capacity while not exceeding 110% of roster capacity
- Enforce the use of Routefinder and Zonar to monitor, track and balance student ridership across the district while auditing Roster Counts to ensure all buses are under 110% Capacity before the first day of school (FDOS)
- Create/update an effective Bus Utilization Tracker in the Transportation Dashboard that combines the bus capacities from Routefinder and the student ridership from Zonar ensuring: Bus capacities in Routefinder are accurate to actual capacities We compare real-time student ridership of Zonar to the vehicle capacities in Routefinder ensuring ridership is at a minimum of 65% capacity
- Manage the Student ID Policy for the Transportation department ensuring: Managers have enough supplies and training to print all student IDs needed. This will include partnering with third-party vendors, sourcing and procuring supplies in an economical and timely manner for IDEA Student IDs are distributed to parents and students during Welcome to IDEA events leading up to the FDOS Effective communication is sent to parents and students informing them of the importance of students having their IDs with them when utilizing transportation Communication is sent to parents that achieves a 65% parent utilization of the Here Comes the Bus (HCTB) app. 98% of students who will utilize transportation have an effective student ID on their person during the FDOS Effective training of managers around IDEAs Student ID policies for the mitigation of lost IDs and best practices for ensuring 99% of students are utilizing their ID in scanning onto and off the bus
- Develop and guide Transportation Team Leads to work closely with Campus Transportation Managers to ensure campuses monitor Zonar ridership and update changes in a timely manner Create an internal audit mechanism that will be used to implement corrective action plans for campuses not meeting under and over capacity expectations
Ensure routes meet Transportation Route Standards
- We use community stops and do not offer door to door transportation. To ensure efficiency, you will review current stop pool to ensure we do not have routes that are violating our policy of no more than 6 stops per route
- Most of our buses do not have AC therefore we need to ensure routes are comfortable for students and that they are not required to ride in the bus for more than 60 minutes
- No stops outside of an 8-mile radius from campuses
- No stops where students must cross the street in front of the bus
- Ensure that the locations of stops are safe for all students who are utilizing them: Due to the dangers of streets with High speeds we have adopted a policy of not allowing stops on streets with speed limits that exceed 35mph Community stops must be well lit and safe locations Ensure there are not dangers for students in walking to their homes (mean dogs, major roads to be crossed with speed limits in excess of 35mph, lack of sidewalks forcing students to walk in the streets)
100% of campuses meet or exceed Cost Per Rider goal
- Assess root cause of financial variance; establishes actions to mitigate/recover.
- Educates / aligns regional team on financial and operational performance metrics.
- Coordinate with the Finance and Procurement Manager to develop trainings on operational efficiencies and best practices for campus Transportation managers throughout the academic year.
- Monitor the Transportation Performance Tracker (monthly) and identify opportunities to decrease expenses and increase reclassified revenue.
- Manage processes to ensure organizational goals and objectives are met including full oversight on all operational areas of the Department’s Budget.
Create systems for maintaining data