Field Service Specialist III - Remote Eligible

Field Service Specialist III

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial, and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design, and manufacturing combined with category-leading brands in compression, controls, software, and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged, and make an impact. Join our team and start your journey today!

The Field Service Specialist III is a senior technical expert and field leader responsible for advanced commissioning, integration, and mentoring within Copeland Professional Field Services. This individual functions as a subject matter expert on refrigeration, CO₂ systems, HVAC controls, and complex system architectures. They lead on-site efforts, coach other specialists, and represent Copeland with high-profile customers and large-scale rollouts. Field work will be required with extensive overnight travel. The Field Services Specialist III is required to establish, promote, and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.

As a Field Service Specialist III, you will:

• Perform expert-level commissioning and optimization of complex refrigeration and building automation systems.
• Create control programs and logic sequences from detailed specifications or Sequences of Operations.
• Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations.
• Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications.
• Execute and oversee new store commissioning and remodel commissioning projects.
• Identify and qualify contractors to support field, project, and commissioning services.
• Mentor and train junior field specialists to build team capability and consistency.
• Serve as the primary technical point of contact for major customers and large commissioning projects.
• Maintain expert knowledge of Copeland, competitor control systems (Danfoss, Carel, Novar, Honeywell, etc.), and third-party integrations.
• Document, report, and communicate findings clearly to project and leadership teams.

Required Education, Experience, & Skills:

• 7+ years of experience in refrigeration controls, field commissioning, or system integration.
• Advanced knowledge of refrigeration system design, pressure/temperature relationships, and CO₂ system control.
• Demonstrated expertise in controller programming and network integration.
• Proven leadership and mentoring ability in field environments.
• Strong customer communication and organizational skills.
• Computer skills including word processing, spreadsheets, database, Internet software, E-mail, Windows.
• Ability to manage multiple high-impact projects and provide strategic field insights.
• Ability to travel up to 85–90%.
• Legal work authorization in the United States - Sponsorship will not be provided for this role.

This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $100,000-$120,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology, and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), and more. We provide employees with flexible time off plans, including paid parental leave, vacation, and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating, and refrigeration, and cultivate a better future.

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.