Clinical Support Specialist II - R3158 - 6334

Clinical Support Specialist

Blue Cross of Idaho is seeking a Clinical Support Specialist that provides outreach, support and care coordination for members identified for clinical programs. Complete administrative tasks to support operational tasks of clinical programs. We are looking for a candidate with:

Experience: 4 years\' administrative support within health insurance, healthcare, or health related industry

Education: Associates Degree in Healthcare related field; or equivalent work experience

Responsibilities include:

• Complete member outreach to educate members about the benefits of clinical program services
• Identify members healthcare needs and provide intervention for members with care coordination needs
• Respond to, triage, and process clinical program referrals
• Coordinate incoming and outgoing correspondence
• Enter and maintain documentation of interactions with members, providers, or other stakeholders that meets legal, regulatory, and accreditation requirements
• Manage and supports special programs within the department
• Perform other duties and responsibilities as assigned

As of the date of this posting, a good faith estimate of the current pay range is $20.93 to $35.77. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.