Client Services Technician - CYFS

Client Services Technician

The Division of Youth Safety and Permanency is recruiting for a Client Services Technician. Do you have personal or professional experience within or in support of programs serving youth and families and/or the child welfare team? This position is perfect for individuals who want to be a part of a team that is protecting the safety and welfare of Idaho's children. Client Services Technicians supervise court-ordered visitations between children in the department's care and the parents/guardians to ensure safe conditions are maintained. CST's transport children to and from visits and appointments, in addition to other important coordinated activities. CST's must be able to lift and carry items weighing approximately 50 pounds, and to perform physical work such as lifting and carrying children, car seats, and boxes. This position is located in the Caldwell Field Office. This position is not eligible for telework.

The Idaho Department of Health & Welfare is a drug-free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employment drug test. In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.

Benefits

The State of Idaho offers a robust total compensation and benefits package, including but not limited to: We have one of the Nation's best state retirement systems that offers a lifetime benefit at retirement. + 11 paid holidays + Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time) + Paid parental leave + Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week) + 2 voluntary supplemental retirement plans including both pre-tax and Roth options + Deferred compensation plan + Life insurance for self, spouse, and children + Short and long-term disability insurance + Flexible Spending Accounts (FSA) + Wide variety of training opportunities + Some positions offer flexible hours and/or telecommuting + Additional perks and discounts available through medical provider + Public Service Loan Forgiveness Eligibility

Example of Duties

Provide transportation and support services to child welfare clients in a variety of settings. Supervise or monitor visitation including parent/child, sibling, or extended family. Mentor and coach parents on providing age appropriate, interactions, redirection, supervision and write progress notes. Testify in court regarding parent interactions and abilities in parenting their children. Guide clients in completing documents necessary to implement services. Explain applicable laws, policies, and procedures to clients. Ability to type and develop Word documents and enter documents a database system.

Minimum Qualifications

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. Good knowledge of home sanitation and safety. Typically gained by completion of a health or home economics course covering home sanitation and safety or home schooling or training covering home sanitation and safety. Experience working with clients who may be behaviorally, socially, physically and/or mentally challenged. Typically gained by six months work experience in a hospital, nursing home, or similar environment, or as home healthcare provider, working with clients who are behaviorally, socially, physically, and/or mentally challenged. Experience observing and recording clients' behaviors, treatment responses, and progress. Typically gained by six months work experience charting or tracking client information in a professional care setting or through employment as a home healthcare provider. Ability to read and write English. Ability to perform basic arithmetic. Experience using ordinary home appliances and performing routine homemaking tasks. Typically gained by six months experience or completion of a home economics course. A valid driver's license. Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants. Bi-lingual preferred.