Senior ICT Solutions Engineer

Senior ICT Solutions Engineer

We are seeking a highly skilled and experienced Senior ICT Solutions Engineer to join our client's dynamic team. The ideal candidate will be responsible for designing, implementing, and supporting a wide range of ICT solutions, ensuring optimal performance, reliability, and security. This role demands a hands-on professional with strong technical knowledge across multiple platforms, particularly in wireless networking, VoIP, cybersecurity, and Microsoft environments.

Key Responsibilities

• Design, implement, and support ICT infrastructure solutions for a range of clients and internal systems.
• Manage and maintain Microsoft 365 desktop environments.
• Install, configure, and troubleshoot VoIP systems (Yeastar) and IP surveillance systems (Hikvision).
• Perform wireless network planning and deployment using Ubiquiti and Mikrotik technologies.
• Ensure robust cybersecurity measures are implemented and maintained across ICT environments.
• Provide field support, maintenance, and upgrades to ICT systems with minimal disruption.
• Diagnose and resolve complex ICT-related issues both remotely and on-site.
• Document system configurations, processes, and procedures.
• Mentor junior engineers and contribute to technical training sessions.
• Stay up to date with emerging technologies and certifications relevant to the role.
• Traveling between head office in Mpumalanga and Gauteng office required

Minimum Requirements

Education & Certifications:

• Matric Certification with Mathematics, English, and Computer Science as subjects.
• CompTIA A+ and N+ International Certifications.
• Microsoft 365 Certified (Desktop Environment).
• VoIP Qualifications (Yeastar or equivalent).
• IP Camera System Certification (Hikvision or equivalent).
• MikroTik Certified Network Associate (MTCNA).
• Wireless Product-Specific Certifications (Ubiquiti and/or Mikrotik).

Experience:

• Minimum of 3–5 years relevant field experience in ICT environments.

Technical Skills:

• Strong knowledge and experience in wireless network infrastructure.
• Proficient in the installation and support of VoIP and IP camera systems.
• Expertise in Microsoft 365 desktop environments.
• Solid understanding of cybersecurity principles and best practices.
• Advanced troubleshooting and diagnostic skills.
• Ability to work independently and collaboratively across teams.

Key Competencies

• Analytical thinking and problem-solving skills
• Excellent communication and interpersonal skills
• Strong attention to detail
• Ability to manage multiple projects simultaneously
• High level of professionalism and integrity
• Proactive and self-motivated

Desirable (Not Mandatory)

• Additional Microsoft, Cisco, or networking certifications
• Project management experience or certifications (e.g., Prince2, PMP)

Benefits

Monthly Salary: R20 000,00

Monthly KPI: R5 000,00

Standby Allowance: R2 000

Annual 13th Cheque: Based on KPI Score