Senior HR Operations Specialist

Senior Hr Operations Specialist

Location: Espoo, Finland Reports to: Global Head of People Operations Department: Human Resources Employment type: Permanent (6 month probation period) Position: Full-time (37 hours / week)

HR Operations: The HR Operations team at ICEYE is a strategic function, shaping the future of work at ICEYE. We drive operational excellence and focus on delivering a great employee experience throughout the entire lifecycle globally. Operating with agility and a user-centric approach, we continuously iterate and refine our processes. By thoughtfully integrating AI, automation, and data, we craft personalized experiences that meet diverse needs, ensure robust compliance, and enable ICEYE to grow and scale effectively while maintaining our people-centric culture globally. We provide core operational services for both the HR team and the entire organization.

Role Overview: As a Senior HR Operations Specialist, you are a key member of our globally distributed HR team, responsible for ensuring a seamless and positive employee experience across the entire employee lifecycle - specially as ICEYE continues to grow and expand globally (we are set to onboard 500 ICEYERs solely this year!) and are in the midst of opening new entities worldwide. Your work extends to all employees globally, regardless of their or your location, driving operational excellence and employee satisfaction. In short, your mission is to ensure that ICEYErs worldwide are happy and engaged so that they can deliver better business results!

Note! We offer relocation assistance for this position.

Responsibilities:

• Serve as a primary point of contact for employees globally via our ticketing system or other dedicated tools, addressing a wide range of HR inquiries and issues related to benefits, policies, and employee lifecycle events, providing timely and accurate responses.
• Maintain accurate and up-to-date employee records in HRIS and other relevant systems, ensuring data integrity, confidentiality, and compliance with global data privacy regulations.
• Identify opportunities to streamline, improve and automate HR processes, leveraging technology and best practices to enhance efficiency, scalability and employee experience whilst remaining compliant with all relevant employment laws and regulations.
• Create and maintain comprehensive documentation for all HR processes and policies.
• Stay abreast of changing employment laws and regulations in all countries of operation to ensure compliance in all HR activities.
• Collaborate closely with relevant internal and external stakeholders within the wider HR team as well as with payroll, legal, IT and other internal departments to ensure a cohesive and integrated employee experience globally.
• Manage third-party HR providers in various countries to address employee needs.
• Actively participate in and/or lead the development, implementation, and communication of HR projects, policies, procedures, and programs in accordance with agreed team priorities.