Senior Manager, Security Operations

Senior Manager, Security Operations

At ICC Sydney, Australia's leading convention, exhibition and entertainment precinct, we're more than just a world class venue and brand – we're a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you'll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration.

We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don't hesitate to reach out to our team.

This role manages the day-to-day operation of the 24-hour Building Security department, as well as Event Security across the three ICC Sydney buildings. This role will be leading and directing a highly professional and customer-focused team that ensures the safety and security of ICC Sydney team members, guests, visitors and the venue.

In this role, you will:

• Oversee security operations, including 24-hour security and event security at ICC Sydney.
• Manage, train and develop a professional, customer-focussed security team.
• Manage security labour contracts and ensure suppliers meet contractual obligations.
• Maintain and monitor security procedures, ensuring compliance with ICC Sydney's policies.
• Oversee the management and operation of the building Fire Safety Systems.
• Build and maintain relationships with key stakeholders.
• Ensure compliance with all relevant regulations, legislation, and the ICC Sydney Liquor and Security Licences.
• Provide expertise and advice for input and contribution to the Crisis Management Plan.
• Identify areas of risk and work with the appropriate partners to manage risk within the ICC Sydney Core facilities.

ICC Sydney offers more than just a job – we provide the chance to be part of something extraordinary. We create world class experiences while fostering a collaborative, inclusive culture where your ideas and skills are valued.

As part of our team, you'll help deliver unforgettable events and experiences while enjoying a range of exceptional benefits, including:

• Free and fresh daily meals.
• Heavily discounted car parking and dry cleaning.
• Additional and generous leave opportunities.
• Purchased leave, novated leasing and salary sacrificing options.
• Access to exclusive health insurance offers and an executive superannuation arrangement.
• Team social events; regular companywide meetings and networking.
• Access to discounted or complimentary event tickets.
• A coffee and pastry on us, on your birthday.
• Regular professional development and learning opportunities.
• We encourage your work life balance and offer flexibility to suit you.
• As an international company, Legends Global can offer future career opportunities throughout our global network of venues.
• CBD location close to public transport and in the heart of the Darling Harbour precinct.

ICC Sydney is committed to prioritising equitable, sustainable and innovative practices for all team members and visitors. This includes people with all abilities, First Nations Peoples, people across all generations, LGBTQIA+ individuals, new Australians, parents and carers, and families of all structures. Our diverse, passionate team drives a culture of collaboration, inclusion and service excellence.

Required Skills & Experience:

• Valid Security License Class 1ABCE, 2D (mandatory)
• Valid WorkCover-approved Senior First Aid Certificate (refreshed every three years, mandatory)
• Valid CPR Certificate/Accreditation (refreshed annually, mandatory)
• NSW Responsible Service of Alcohol (RSA) Competency card (mandatory)
• Certificate III in Investigative Services (desirable)
• Relevant working experience in a senior management role within a Security division with exposure to high volume corporate operations.
• Extensive experience and knowledge in all facets of Security industry, security and liquor licencing legislation/laws, physical security systems and event management operations.
• Experience in risk management, compliance, policy development, business continuity management, and threat & vulnerability management.
• Experience in managing large people teams including training, development and performance management.
• Experience in managing large security labour hire contracts including selection and performance management.

Additionally, you will have a positive attitude to fit with our positive corporate Security team culture, a willingness to learn, a demonstrated commitment to your career and a desire to be part of one of the largest and most innovative events businesses in Australia. To succeed, you will have a passion for getting results, be resilient with strong service attitude, have strong leadership skills and well-developed communication skills.

What to expect next: If this sounds like the right role for you, we look forward to receiving your application. At ICC Sydney, we trust your resume covers your skills, but we're also looking for like-minded passionate, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview. To be eligible for employment you must have valid working rights in Australia.

Relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.

Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first.