Service Technician B

Service Tech B

After training and with general supervision, investigates and handles all service-related requests of the customer including diagnosis and correction of any problem relating to gas-consuming equipment and controls, except on complicated heating, cooling, and industrial equipment.

Major Duties & Responsibilities:

• Checks, adjusts, and repairs all gas control systems and related electrical components.
• Adjusts, repairs, and cleans all types of gas-consuming equipment.
• Installs all parts on all appliances and interchanges parts, where necessary.
• Investigate and make safe any type of leak complaint.
• Makes whatever written reports are required in performance of assigned job.
• Assists in on-the-job training of lower classification service technicians.
• Works closely with other departments and provides whatever assistance is necessary.
• Performs all and any duties of the lower Service Department classifications as required.

Qualifications:

• Must have met the qualifications of Service C-2 and, in addition:
• Must maintain an acceptable personal appearance and an acceptable level of job knowledge and performance.
• Must display knowledge of safety procedures and rules of the Company.
• Must have the ability to make written, legible, and accurate reports of all services performed on the customer's premises.

The above statements reflect the general details considered necessary to describe the principal functions of the job identification and shall not be construed as a detailed description of all the work requirements that may be inherent in the job. The duties set forth are not for the purpose of limiting the assignment of work to any particular classification; they do not contain duties of a similar or less skilled nature normally performed under a job title.

Company: THE SOUTHERN CONNECTICUT GAS COMPANY