Service Technician B

Service Technician B

After training and with general supervision, investigates and handles all service-related requests of the customer including diagnosis and correction of any problem relating to gas-consuming equipment and controls, except on complicated heating, cooling, and industrial equipment.

Major duties and responsibilities:

• Checks, adjusts, and repairs all gas control systems and related electrical components.
• Adjusts, repairs, and cleans all types of gas-consuming equipment.
• Installs all parts on all appliances and interchanges parts, where necessary.
• Investigate and make safe any type of leak complaint.
• Makes whatever written reports are required in performance of assigned job.
• Assists in on-the-job training of lower classification service technicians.
• Works closely with other departments and provides whatever assistance is necessary.
• Performs all and any duties of the lower Service Department classifications as required.

Qualifications:

• Must have met the qualifications of Service C-2 and, in addition:
• Must maintain an acceptable personal appearance and an acceptable level of job knowledge and performance.
• Must display knowledge of safety procedures and rules of the company.
• Must have the ability to make written, legible, and accurate reports of all services performed on the customer's premises.

Company: THE SOUTHERN CONNECTICUT GAS COMPANY