Sales Associate

Ibc Bank Sales Associate

Ibc Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.Ibc bank hires talented, creative and dedicated individuals to help our business succeed.We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Full time

This is an in-office position.

400 Retail Sales and Service

Job Summary: The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the "Ibc Experience". This includes meeting customer needs by offering bank products and services and establishing new relationships.

Job Description: Essential Job Functions

Deliver the Ibc Experience by providing prompt, efficient, and friendly customer service

Meet customer financial needs by promoting bank products and services through walk in customers, follow up calls, onboarding, aisle time, and outreach activities

Assist with branch opening/closing procedures and dual control

Adhere to policies and procedures of the New Account Opening Process

Support Branch Manager with adherence to the Compliance Facility Checklist

Maintain branch inventory and supplies

Flexibility to travel and assist other branches

Flexibility to assist and perform teller operation functions

Attend meetings and other events

Maintain individual sales performance goals

Promptly respond to and communicate customer complaints

Assist with on- the- job sales training

Other duties as assigned

Skills

Problem Analysis

Focus on Results

Initiative

Service Orientation

Focus on Quality

Perseverance

Resourceful

Teamwork

Oral and written Communication

Bilingual (English/Spanish) preferred

Computer literate (knowledge of Microsoft programs)

Education & Experience

High school graduate or GED equivalent

1 + years of experience interacting with people preferred