Field Service Engineer - Accelerator

Field Service Engineer - Accelerator

At IBA, we're not just building technology - we're shaping the future of cancer care. Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound: Protect, Enhance, and Save lives.

For almost 40 years, we've been at the forefront of innovation, developing cutting-edge equipment and software for diagnostics, cancer treatment, and industrial applications. As the global leader in Proton Therapy, we've helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe.

Our expertise spans four dynamic business lines:

• Proton Therapy – delivering next-generation precision treatment
• Radiopharmaceuticals – supporting oncology care with premium services and equipment
• Dosimetry – ensuring safety and quality in medical equipment
• Industrial Accelerators – advancing technology for medical and industrial use

Joining IBA means becoming part of a team that dares to push boundaries. We collaborate with the world's top oncologists, engineers, and scientists to deliver life-changing solutions. If you're driven by purpose and eager to make a real impact, you'll find your place here—where innovation meets meaning.

Ready to give your career a deeper purpose? Join us and help shape the future of healthcare.

Does working on high-end technologies while exploring the world speak to you? Are you an "hands on" Engineer with an excellent team spirit, eager to learn and willing to travel? Then we have an exciting Career opportunity for you.

Our team is searching for a Field Service Engineer with skills and passion to install, maintain, repair and upgrade IBA Proton Therapy equipment worldwide.

As a Flying Field Service Engineer "Accelerator", you play a key role in our mission to treat cancer patients. You participate in the installation and maintenance of the IBA systems, equipment on the Proton Therapy sites worldwide on customer's site. You ensure the highest quality of state-of-the-art technologies and services. You will become a specialist in the latest cancer treatment solutions and represent IBA with your "know-how".

Challenges we trust you with:

• Install and test equipment/systems according to the defined planning, procedure timelines, operating processes, and specifications.
• Perform system troubleshooting and report improvements to the Research and Development Team.
• Maintain equipment/systems according to the maintenance schedule, and repair equipment/systems taking all necessary actions to resolve problems.
• Assist with the creation of training material and delivery of training to other colleagues.
• Document and report interventions and actions undertaken with high levels of detail and accuracy.
• Support the Remote Helpdesk shifts consisting of troubleshooting and dedicated support to our installed base.
• Participating in multidisciplinary projects to improve processes, product, and emphasize best practice sharing.

What we value:

You have:

• Bachelor or Master of Science (or equivalent) in physics, electronics, mechanics, or systems engineering
• Experience with particle accelerator technology highly desired
• Excellent oral and written skills in English

And you also are:

• Customer service oriented.
• A team player with strong interpersonal skills that can give and receive feedback in a positive and constructive way.
• Driven, proactive, and hands-on individual.
• Uphold all health and safety policies and practices.
• Focused on delivering on deadlines while ensuring the highest quality standards as required by policies, norms and other rules and regulations.
• Willing to travel approximately 50% of the time, with more travel foreseen during the training period (+/- 6 months).
• A flexible person, willing to work morning, afternoon or night shift and work on weekends.
• Capable of handling pressure in stressful situations.
• Capable of adapting to different cultures and various business groups.

Cherry on the cake:

IBA offers a comprehensive benefits package that reflects our commitment to employee wellbeing and our values as a B Corp. Our plans are designed to support your financial, health, and personal needs—covering you and your family.

Salary: Approx. $86,300 – $114,500 (based on experience, location, and education)

Variable Pay: Profit sharing, time-based compensation, "above & beyond" award, referral rewards

Core Benefits (100% employer-paid):

• Life & AD&D Insurance (1x annual salary)
• Short/Long-Term Disability (80% / 60% of pay)
• Medical, Dental, Vision premium subsidies
• Health Savings Accounts / Health Reimbursement Accounts contributions
• Wellness incentives (up to $500/year)
• 401(k) match (4%)
• 10 weeks full paid Parental Leave
• Paid time off: 7 personal + 10 PTO days (first year)

• Tuition reimbursement & development support
• Emergency travel & employee assistance

Optional Benefits: Voluntary Life Insurance, Pre-paid Legal, Flexible Spending Accounts