Defense Red Switch Network (drsn) Engineer

Defense Red Switch Network (DRSN) Engineer

Schriever SFB Colorado Springs, CO

HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense. Founded in 2004, HX5 is a fast-growing veteran- and woman-owned company with locations nationwide.

HX5 is currently seeking a Defense Red Switch Network (DRSN) Engineer to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.

Essential Duties and Responsibilities:

• Maintain secure voice and data communications systems, equipment, and circuits for the Missile Defense Agency (MDA) supporting routine installations, periodic maintenance, and demand maintenance for the Defense Red Switch Network (DRSN)
• Be responsible for providing technical expertise and input to ensure emerging telecommunications programs reach adequate functional requirements, proper security levels, technical compatibility, and compliance with Government and industry standards
• Will document and report on a daily basis the status of the assigned responsibilities
• Provide organization-level maintenance, scheduled, unscheduled, preventive, and corrective maintenance for all DRSN equipment, hardware, software/firmware, and/or Original Equipment Manufacturer (OEM)
• Operate all DRSN equipment, to include operation, maintenance, and administration of all DRSN hardware and software
• Perform database management of the switch to include database modification, report creation, documentation, backup, and audit of files
• Develop and maintain operational status reports
• Perform periodic rekey of cryptographic equipment
• Maintain a Master Station Log of site operations
• Monitor and analyze CCSS system performance, identifying and resolving issues as needed
• Update the equipment database to help ensure inventory is kept up to date
• Ensure the ticketing system is kept up to date on DRSN trouble tickets for problem/resolution in order to exceed customer repair requirements
• Respond to client service requests in a timely and professional manner, providing excellent customer service
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident

Salary Range: The salary range for this position is between $95,000-115,000, annually, based on experience.

The successful candidate will:

• Be self-reliant and capable of performing essential technical maintenance activities without direct supervision, responsible for managing work orders and trouble tickets

Education and Experience:

• Must have 2, or more, years of directly related DRSN experience.
• Must have experience in the technical capacity with the DRSN nodal maintenance and associated secure communications instruments (i.e. STE, vIPer, VoSIP, IST-2, TXP & DMCC) is required.
• Must have an active DoD 8570 IAT Level II certification (ex: Security+)
• Must have an active DoD Top Secret Security Clearance w/ SCI Eligibility

Desired Requirements:

• Have Red Switch certificate of training, or 4 years of Red Switch experience.
• Certified for Command and Control Switching Systems (CCSS) operation and Maintenance Functions [obtained from Joint Interoperability Test Command (JITC) at Fort Huachuca, Arizona].
• Have strong technical and hands-on experience working with the DRSN and DSS networks to include engineering, troubleshooting, developing Local Service Requests (LSRs) and Change Requests, circuit diagrams, and line button layout sheets.
• Have strong knowledge of encryption hardware used in the DRSN/DSS networks.
• Have experience supporting an operational network, tech-control environments, crypto maintenance, COMSEC, or systems administration.
• Have a current CISSP certification.

Other Position Requirements:

• Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position.
• Must be able to complete a U.S. government background investigation.
• Must be able to obtain a DoD Top Secret clearance by date of hire.
• Must have a valid Drivers License.

HX5 offers a competitive salary and benefits package to include:

• Medical/Dental/Vision Insurance
• 401(k) plan with Company Match
• Paid Holidays
• Paid Time Off
• Parental Leave
• Life Insurance
• Identity Protection
• Pet Insurance

HX5, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, age, national origin, ancestry, citizenship, disability, or veteran status.

HX5, LLC is a Drug Free Workplace Employer.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please call (850) 362-6551.